metalplex customer service

It was delivered in very protective packaging and was in absolutely perfect condition and my friend loved it!! 19937 Harrison Ave, City of Industry, CA 91789 On holidays, the Discount Code is normally different from the regular promotion, and it can be heavily discounted. Search for answers on our support pages and within our knowledge base. Great company to do business with. In-store collection available within 1 to 7 business days. +91-8918076038. Reach out to MetalPlex directly regarding career opportunities. ASK A QUESTION. Very nice. Workmanship is great, as other reviews have noted. It looks beautiful above my coat rack. gonna be great reminder of home, Fits my space perfectly took me forever to figure out what size to order but I am glad I finally pulled the trigger. Great quality! The quality is great and it looks perfect in our house. I am updating my bathroom and believe me, I will be back to order a few more things from you. The most beautiful piece and the best customer service I have ever received. Were happy to answer any questions you have or provide you with an estimate. Going to put this on my outside deck area. Our recently purchased facility for sales, design, and manufacturing is 600 square feet and located in Hamala. I have purchased numerous pieces from this artist and love them all. Our current turnaround to ship out orders is 5-7 business days, plus USPS/*** Priority transit time is approximately 3-5 days. The benefits of this material is that it's lightweight making it easy to hang and it's 100% recycled. We do accept returns in the first 30 days after your purchase. It took about a month to get to us, but that was during the crazy-slow shipping that we all experienced in March 2020. 48. We ordered one for our home and ordered this second one for our new cabin in Tahoe !! I was happy to give it as a gift thou it did take a long time to receive! I took a chance to see if Matt could create something for me so I sent him a few pictures of Mt hood and was blown away with the delivery! Buy METALPLEX Yosemite Metal Wall Art - Metal Wall Home Decor - Rust Free Outdoor & Indoor Aluminum Wall Decoration - Hanging Wall Art for Living Room, Bedroom, Outdoor & Indoor - Medium 30"x14": Wall Sculptures - Amazon.com FREE DELIVERY possible on eligible purchases If you have any questions about your purchase or any other product for sale, our customer service representatives are available to help. On the first piece that we received - there were issues, and though it took several tries before we received one not damaged. No installation required. As of Feb 16th, I had no response from MetalPlex about my ordered. This is exactly what I needed in my room to hang above my bed. Got this for some contrast to all the dark wood and steel. Love this sign! FREE SHIPPING IN KUALA TERENGGANU +6012-9982552. Metaplex is a platform for NFT creators and developers on Solana. It is light weight and easy to hang. Don't just take our word for it, ask our 50,000+ customers! 14 days later the tracking label has been printed not shipped. A. luminum composite panel is comprised of two sheets of aluminum (metal) sandwiched to a reinforcedsynthetic core. So far they have not replaced it either. Thank you so much, Name Monogram Address Sign - Metal Wall Art, Name Monogram Address Sign - Metal Wall Art Purchases are delivered in an orange box tied with a Bolduc ribbon, with the exception of certain items. Well, add one more victim to Metalplex's deceiving advertising! The LED's are battery powered (no cords) and come with a remote control to change the color or apply effects such as strobe or color fade. Just give me my money back. I received my order so fast!! I made a change from what was pictured and metalplex was quick to respond and met my request. Five insightful ideas for, Lets take a look at how to tell if an online transaction is safe and, Geek Squad Scam: How It Works One resurfaced scam that has been making the rounds, With the increase in online scams, it's becoming more and more important to know how, Travel scams are rampant these days. We also have the salmon. They brought my idea to life! It looks just as expected, came on time with everything in good order. Wish I had read the reviews before I ordered. Horrible customer service & mediocre products. I fell for it hook, line and sinker! I have pics of all the aluminum I removed, but I'm not sure if this review will let me upload them. Love the look! Just give me my money back. The best Metalplex coupon code for February 2023 can be found here. After not receiving the product or a tracking number I contacted the company via email asking for an update. I was worried because it took awhile to come and I had read some bad reviews. Who Is MetalPlex? This rating means the business is Standard. Arrived Damaged and VERY cheap material. Com his name is Robert Slattery from Metals.com chase.com and he lives now in Seattle Washington and now he owns a real estate company first thing he said that they were huge supporters of Sean Hannity and . Last but not least, Surfshark offers 76% off + two months free to the Scam Detector readers. It may need some improvements. Perfect I love it so much and super fast delivery. Village+Post-Sutabai dist-Purulia, west bengal - 723121, India. We absolutely love our metal-plex bulldog head! Metalplex is an office furniture developer and manufacturer company. I'm on my 5th correspondence with them & they will not give me a way to return. Customer service is also great. Please let us know the address and name that you would like, for example: Smith 323. Upon reviving this item we were missing the letter E, I emailed the company and was given a response within minutes and the missing E arrived at my door in a couple of days. Fade-resistant and rust-free, this piece is ready to go for both indoor and outdoor use and will stand up to rain, sunshine, and other elements. It is good quality and looks exactly like the picture. Our original piece from the company was broken in transit, and Matt generously made us a new one and sent it free of cost. We contacted customer service and she was very helpful - made some suggestions how to fix it and it looks perfect now. on Reddit, Share It is not the version of metal that I assumed it would be. However, the moon tips arrived with metal spurs that I had to remove but it was easy. The customer will be automatically refunded through the original payment method. Not a lot of space but I am in love with my Mountain Bear. I am going on three weeks since I ordered my product and still no delivery. For quick and easy access to the information you may be looking for, we've listed helpful answers and tips under each of the topics below. The MetalPlex Discount Code is extremely important, and you can find it on our website. Out of Stock. Told us they would have the missing item shipped out asap. I would definitely purchase from him again and am so happy with the quality of this piece! No communication, no tracking updates. It goes against our guidelines to offer incentives for reviews. They are based on the quality of the customer service in its Wall Arts field, public feedback, complaints on social media, the technology used for the website, and domain name authority. Disappointing for the price paid. Absolutely love this piece. Need to figure out how to attach to wall to secure it. I hope to order from this shop again in the future! Thank you!! Got the medium size for over my desk at work and love it!!! They keep sending the same auto answer every week. Sent 3 e-mails and haven't heard I own a campground and ordered 12 pieces for decoration in cabins. Highly recommend this company! We includeindustrial strength 3M double sided tape which works great to seamlessly mount onto any wall surface. Thank you Metalplex for working with us and making our vision come to life! Was very impressed with the craftsmanship of the product and how lightweight it is! Find the registry entry at metal-plex.com and then join them to be a member. Size ensures visibility on our home! Perfect! The mountain scenery fits in our laundry room perfectly!! Niceeee, I wish I had gotten a bigger size tho. (Mountains above Boise) I can see other purchases in my future. Misha could not have been more helpful. MetalPlex is committed to the highest level of the quality and excellenc and the company supports the every product manufactured. When we got it two of the corners were damaged because the product was not packaged well. You can exchange and deduct the points collected by purchasing. Customer Service / Sales Assistant for E-Commerce Company MetalPlex Industry, CA Experience with Facebook/IG/TikTok Full-time/part-time. To register for a PayPal account, visit the website. Overall very satisfied with my order. Buyer to pay return shipping. 10/27/2022. Getting the run around from these guys Next week will ship Week later will ship Week later will ship Still not shipped Bit told order is completedRunning a holiday time scam -- money grab. Great quality metal art work which was very easy to hang - I was able to hang it myself with no help. City, State. Already recommended to company to several friends. Your Name ( required) Your Email ( required) Your Message ( required) Drag & Drop your files or Browse. While this room is not even trimmed yet, I knew just where this Moose belonged. Well worth the wait! Here is why you should get it now: Awesome, right? GitHub community articles Repositories; Topics . we went with the larger size and it is easily visible from the street. I am going on three weeks since I ordered my product and still no delivery. Absolutely LOVE the Mt. Great gift!! Your email address will not be published. Arrived just as expected, perhaps better :) and very speedy shipping. I can say that this company responded quickly to my MANY inquiries about non-delivery. I was upset when it arrived, it was bent from shipping. All of the company's metal prints are handmade in the Orange County of the California. Light weight, easy to put up & the perfect size. We LOVE our new mountain art piece. MetalPlex has a custom order option and the company likes to make a custom order that is most suitable for you! Very well made. A powerful processor is what will keep your phone running at high speed. Guardio has over 1 million users and is affordable (only a few bucks a month), it covers up to 5 family members or 5 different email addresses you have accounts with. We try to accommodate all requests and enjoy creating custom orders. Of the 12, one came in broken. Would make a great wedding gift!! Would definitely recommend!! Just Perfect! They replaced and shipped the item at no additional cost. If you want your private data deleted from the Internet, you should contact Incogni. Name Monogram Address Sign - Metal Wall Art. Packaging was exceptional. The shipping is slow but worth the wait! Their brokerage is called Summit, so this was perfect! The metal art looks exactly like it does online. Thank you for your understanding. But when I contacted customer support they responded quickly and reassured me it was on its was. Ltd. is engaged in offering a broad array of Pipes and Metals. Oct 08 2022. FINALLY we went to the kiosk mailbox as a last resort thinking the package was too large for itand there it was smashed into the large bin. Ok. Log in. Lightweight polymey. Verification can help ensure real people write reviews about real companies. If I need another metal sign I would definitely come back! Very well made, love this! Feb 16th Their reply from my first complaint Thank you for your message. The website says "no hassle" returns. Credit Card: Visa, MasterCard, Discover, American Express, JCB, Visa Electron. Great communicators as the item was being made then shipped. Quick delivery and on the wall! Dont hesitate to order from this company. I had to bend the two corners back into shape. Looks just like the mountains view from our deck. and great size for my wider shelving. I asked for a few mock ups of the text I wanted and they were always willing to help me find achieve what I envisioned. Only thing they can do better is have the sizes side by side so you can get a better picture of the actual sizes. It was bent. Lightweight, color is perfect against brick. I haven't hung these items yet, but they look like high quality with no blemishes. However, if this is the website you were trying to find information on, we are happy to provide you with a non-bias review and rank. Misha could not have been more helpful. Please share your experience by adding a thought. What needs to be considered when purchasing a phone? I will be cancelling this order right now with my credit card company. Still waiting. It took us such a long time to decide what to put above our TV & these were perfect. I will say that Im totally pleased with it. Extremely happy with this purchase! This is either a serious lack of quality control, or just laziness. 2023, International Association of Better Business Bureaus, Inc., separately incorporated Better Business Bureau organizations in the US, Canada and Mexico and BBB Institute for Marketplace Trust, Inc. All rights reserved. I got the greyr and it looks so good compared to my black desk top! MetalPlex LLC. Stay away from these people. Custom design team was super easy to communicate with to get a custom sign made. A. luminum composite panel is comprised of two sheets of aluminum (metal) sandwiched to a reinforcedsynthetic core. Truly, amazing customer service and beautiful craftsmanship. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile. Here are 8 tips for writing great reviews. Its much lighter in weight than expected which is a good thing. *Batteries not included*. Got this for the break room at our office and canntot wait to put it up! You can also examine the store's website for contact info like a contact form or email address. Feel also free to type the names of suspicious businesses in the comments section below. Love this! With Surfshark, this is not happening. Company (Metalplex) does not deliver. by Metalplex. The paint will need touch ups as well. We use express shipping which typically takes 2-3 days once shipped. . BBB Business Profiles may not be reproduced for sales or promotional purposes. Mountains - Metal Wall Art Don't just take our word for it, ask our 50,000+ customers! The simple design is what made me fall in love with this! 2 reviews. Feeling like this might be a ***** All I want is my ordered and or a refund. Shipping was slow, but that's to be expected during a pandemic. I am EXTREMELY satisfied with my experience! After waiting 7 business days I emailed the company based off my confirmation email that the label had been created and the package would be delivered by September 10th.On the 12th I recieved a generated email from "Misha" saying "sorry for the confusion and that it was being cut still. We saw the ads, took a chance and love the choices we selected. We love our mountain wall art! From Zion to the Redwoods, flying birds and tree silhouette; they are all spectacular! I was offered a refund, did not receive that. Verizon Fios: 1.800.VERIZON, and Verizon Prepaid: 1.888.294.6804 Its much lighter in weight than expected which is a good thing. We warranty all craftsmanship on our products for 90 days from the date that you receive the product. We strive to be industrious and innovative, offering our customers premium wall art that is paired with the best customer service in the industry. I love the size and workmanship and it just seemed kind of fun to have it walk above the cabinets! Lots of compliments, I like it except it could be a little bit heavier material for the price I paid, This is a Christmas gift for my Daughter & Son-in-Law, I am very pleased with it and am proud to be giving it. Robert Slattery from Metals.com Anthony Bowers and Joseph something from Metals . In an advertisement you see a person removing a piece of metal art from between two cardboard pieces - that would actually work and should be how they package. I love this company. The art came with pins for hanging, but I discovered they wouldn't penetrate the wall without bending. It is awaiting carrier pickup since 2-07I cannot give more stars for something I have not received. Online Retailer in Austin, TX. will go good with the other grey in my room. Took a few days to ship out but worth the weight. I will probably use it as a nameplate at work. He loved it. We absolutely love it. Please send us a message to request your custom order. Nice extra touch! Love the way it looks. Clear All +2 Colors | 3 Sizes Available in 3 Colors and 3 Sizes. All rights reserved. Horrible, horrible, horrible. Unfortunately, It's been a long time since we have worked with a business with excellent customer service and communication, so working with Metalplex was a breath of fresh air and hope that there are still good companies out there! Satisfaction Guaranteed or Your Money Back: MetalPlex is committed to the highest level of quality and excellence, and we stand behind every product that we make. We have gained wide market popularity as our products are obtained from reliable vendors of the market, who use premium quality raw material in manufacturing these products. They then provided me with a *** tracking number that only stated that "Label Created". You can get the removal service HERE. I fell for it hook, line and sinker! New Customer? (44) $58.00 ( $117.00 ) + Free Shipping. Obviously a scam. Order/Delivery Issues My order no# XXXXX for 2 pictures price ******* Feb 7th - I placed my ordered and MetalPlex immediately charged my card. Want it for over my little sitting are and think it will go great! on WhatsApp. Just send us a message in the form below with any questions you may have. So happy i did! I have reported their fraudulent activity to ****. As a member of MetalPlex, you can enjoy even greater discounts. US, UK, EU, Swiss and Canadian residents only. Wonderful product, got it pretty quick. Second one arrived in perfect condition! They replaced it at no charge. Would order again! A wonderful piece and customer service! needed some wall decor. I just moved into this duplex and the delivery company's were having trouble tell which side was mine. Shella features a Fast Checkout option, allowing you to securely save your credit card details so that you don't have to re-enter them for future purchases. Customer service is also great. I felt they could have communicated the status on our project better than they did. Took a while to ship, but it is a busy time. They have an award-winning VPN service, protecting your privacy, securing your identity, and preventing third parties from tracking your device. Refunds will be charged back to the original form of payment used I just want to say thank you so much! It looks great on my wall. They have not responded to my emails since or returned any of my voicemails. was looking for something big to go over my sofa and this is perfect size! Mountains Metal Wall Art is a truly stunning piece that looks fantastic in any room! Buy METALPLEX Mountain Range Reflection - Metal Wall Art - Metal Wall Home Decor - Rust Free Outdoor & Indoor Wall Decoration Piece - Hanging Wall Art for Living Room, Bedroom (Silver, 40in x 11in): Wall Sculptures - Amazon.com FREE DELIVERY possible on eligible purchases Metalplex made a custom item for me which turned out absolutely amazing! They havent shipped the missing item yet. FREE SHIPPING IN KUALA TERENGGANU +6012-9982552. It came packaged well. Mountains - Metal Wall Art We strive to be industrious and innovative, offering our customers premium wall art that is paired with the best customer service in the industry. Call again, takes 5 calls over 2 days to get in touch with someone. Super easy to install. I am giving them a single star since giving them no stars isn't an option. When I first saw the MetalPlex art, I was very intrigued and thought, "What a Unique Gift". Love our sign. We wanted to recreate birds flying across our wall. Needed something that would take up some space and this was pretty big and looks good. Dawn B. It was totally protected by the packaging. Got it for my brother in the army do he would have a little piece of home. this is my second order from this place. I contacted them to cancel the order and I contacted my credit card company to dispute the charge. I have emailed and called for the last 3 weeks and gotten no response whatsoever.Customer service at Metal Plex isn't bad; it DOESN'T EXIST!!! It's a Christmas present so it will be awhile. We did order a surprise box and it looked like a truck ran over it during the shipping process. We've been asked over and over again what are the most effective ways to stay safe online. Items arrived 14 days after their original "delivery date" and one of the items was missing. It goes against our guidelines to offer incentives for reviews. Quality is terrific. Beautiful work, and it looks just like the range we love it! It was packaged well, but still got slightly bent at one end during the shipment. If you are metal-plex.coms owner and not happy with the 75.60 rating, remember that your website is your online business card. Very pleased and will shop here again. You will not have to return the misspelled item. The VLDTR algorithm finds metal-plex.com having an authoritative rank of 75.60. If you ask yourself how to report a scammer, whether or not from the same Wall Arts sector as metal-plex.com, you can do it to the Federal Trade Commission. For the Scam Detector readers, Guardio offers a 20% discount - get yours now HERE or by clicking below: Watch the video below to see 5 ways to easily identify a suspicious website: For more information on fraud prevention, you can check out the following educational articles: If You Are a Victim of Crypto Fraud Click Here. Verification can help ensure real people write reviews about real companies. BBB Business Profiles are subject to change at any time. Definitely recommend, Great quality and perfect gift for new homeowners. Complimentary ground shipping within 1 to 7 business days, In-store collection available within 1 to 7 business days, Next-day and Express delivery options also available, Purchases are delivered in an orange box tied with a Bolduc ribbon, with the exception of certain items, See the delivery FAQs for details on shipping methods, costs and delivery times. It appears to be similar to metalmaybe foam sandwiched by thin slices of metal.? Call again, takes 5 calls over 2 days to get in touch with someone. These are perfect. Came with everything needed to hang. . Matt was great with getting my questions answered. Search all of MetalPlex's current and previously listed jobs and positions. When you buy a Metalplex 2-Line Monogram Address Sign online from Wayfair, we make it as easy as possible for you to find out when your product will be delivered. Told us they would have the missing item shipped out asap. We are a wall decor manufacturer based in Austin, Texas. You can choose our standard version or add optional LED lighting. We do send orders to PO Boxes via USPS shipping services. They look great! enquires@senghuat.com.my: 86-A,B & C, Jalan Masjid Abidin, 20100 Kuala Terengganu, Terengganu. I sent an E-mail on the 16th of Feb. ~ only to give me general e-mail responcen about your processing time and possibilities of delays *** shipping time. - Black / 12, Name Monogram Address Sign-Metal Wall Art. METALPLEX is a brand in the wall sculptures industry, offering a wide range of metal sculptures, metal outdoor plaques, and yard signs to its customers.metal sculptures, metal outdoor plaques, and yard signs to its customers. I was thinking that this was going to be a heavier metal but its even better. The foam is not visible, but maybe the metal would have been too heavy. Took over a month to ship. From $249.99 $265.99. When it arrived, it was broke. We ship wordwide! Hand Crafted Metal Wall Arts in SoCal The ultimate durability + aesthetic Eco-friendly. The whole process of purchasing and delivery was great! I left a message and took pictures to show them what occurred. Perfect for my entertainment space. We're based in Los Angeles, California so you can take pride in knowing that each item is hand crafted in the USA. I will definitely purchase from Metalplex again. Highly recommend this seller!!! Its georgous!!! When I contacted the company, they quickly made a new one and shipped it out. Apr 2021 - Nov 20221 year 8 months. Need to talk to a representative? Find out how we combat fake reviews. It is currently up with a white hook that looks like a nose ring. Was worried about hanging it but should be pretty easy and stable. All of our designs are handmade and customized in Austin, Texas. 1. verylight weight. Satisfaction Guaranteed or Your Money Back: MetalPlex is committed to the highest level of quality and excellence, and we stand behind every product that we make.We know you're going to love your purchase but if you're not completely thrilled for any reason (or even no reason at all), simply contact us within 30 days of receiving your order and we'll happily resolve the matter or issue. We love how this came out for us. Ive been looking for a large statement piece for my home office and this will be perfect! The seller was kind and prompt in responding to an inquiry I had about shipping delays (due to the holidays). Love MetalPlex Customer Service too!! original purchase is non-refundable.

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