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palo alto user id agent upgrade

You should be able to select users or groups. You can control in Azure AD who has access to Palo Alto Networks Captive Portal. If netbios is not allowed on the network, disable netbios probing. I have two Palo Alto Firewalls, each running different software version, 7.1.5 and 7.0.7. - edited The member who gave the solution and all future visitors to this topic will appreciate it! Port on the Palo Alto User Agent configured to receive messages from external devices. This information identifies the user to Palo Alto Networks allowing it to apply user specific policies. If a host is registered to a specific user, when a different user logs onto the host, that new user's user ID is sent to Palo Alto Networks with the host IP address. Time is stored in minutes. Navigate to Program Files > Paloalto Networks > User-id agent. Click on Test this application in Azure portal and you should be automatically signed in to the Palo Alto Networks Captive Portal for which you set up the SSO. In this section, you'll create a test user in the Azure portal called B.Simon. For example, if there are 5,000 hosts to probe, do not set a probing interval of 10 minutes. When a user logs out of a host that has no owner, FortiNAC notifies Palo Alto Networks that the user has logged out. Initially, we were trying to do user mapping by implementing User Mapping Using the PAN-OS Integrated User-ID Agent. For single sign-on to work, a link relationship between an Azure AD user and the related user in Palo Alto Networks Captive Portal needs to be established. For more information about the My Apps, see Introduction to the My Apps. Navigate to Program Files > Paloalto Networks > User-id agent. What Features Does Prisma Access Support? This setting is under Network > Zones: Status of the Agent and connection statistics, Display a single IP mapping with details including group info, Display the groups being parsed on the firewall, Display the members of a group according to the firewall. https://knowledgebase.paloaltonetworks.com/KCSArticleDetail?id=kA10g000000CliqCAC&refURL=http%3A%2F%2Fknowledgebase.paloaltonetworks.com%2FKCSArticleDetail, Created On09/25/18 20:36 PM - Last Modified07/29/19 17:51 PM. 07:34 AM. This port must match the XML API port configured on the Palo Alto User Agent. Select this check box to apply the Palo Alto SSO options only to the selected Host group in the drop-down list. I have configured as per all documentation however I am getting the following log messages popping up in the agent software: Failed to validate client certificate, thread : 1, 1-0! Direct integration of FortiNAC with versions of the firewall prior to 6.0 is not supported. Download and install the latest version of user-agent from. wmic /node:workstationIPaddress computersystem get username, Windows 2003 /2008 / 2012 / 2012 R2 or 2016 Servers, Windows2019(for User-ID Agent 9.0.2 and later). 08-29-2017 The User-ID Agent monitors the domain controllers for the following events: show user group name group name (this will be the DN), https://knowledgebase.paloaltonetworks.com/KCSArticleDetail?id=kA10g000000ClFWCA0&refURL=http%3A%2F%2Fknowledgebase.paloaltonetworks.com%2FKCSArticleDetail, Created On09/25/18 17:27 PM - Last Modified08/17/22 16:33 PM. Date and time that the device was last polled successfully. Thank you for the reply. Allows you to integrate directly with the firewall when FortiNACdoes not integrate with the Windows User-ID Agent. The best way to verify the same is referring to the release notes of the base image. Please sign in to continue", Azure SAML double windows to select account. The button appears next to the replies on topics youve started. Make sure the local machine does not have any firewall that is blocking inbound connections to that port. - edited USB/Thunderbolt external Ethernet adapters, Host registration and user authentication, WinRM Device Profile Requirements and Setup, Add or modify the Palo Alto User-ID agent as a pingable, Replace a device using the same IP address, Set device mapping for unknown SNMP devices, Assigning access values and CLIconfigurations, Apply a port based configuration via model configuration, Apply a host based configuration via the model configuration, Apply a CLI configuration using a network access policy, Apply a CLI configuration using a scheduled task, Requirements for ACL based configurations, Registration Approval (Version 8.8.2 and above), Portal configuration - version 1 settings. See the new features introduced in User-ID agent 10.2 Review the Addressed Issues for your target release Zip the user-id agent folder and back it up to a different location. To configure the integration of Palo Alto Networks Captive Portal into Azure AD, you need to add Palo Alto Networks Captive Portal from the gallery to your list of managed SaaS apps. When the limit is reached, the least recently used entry is removed (LRU cache). These simple actions take just seconds of your time, but go a long way in showing appreciation for community members and the LIVEcommunity as a whole! Navigate to services and stop the service. Gateway certificate error when switching to SAML authentication, misleading IOS Notification - "Globalprotect Always-On mode is enabled. Select the metadata.xml file that you downloaded in the Azure portal. Isversion7.0.3-13 will work with PAN-OS version above? HiTypically, you want to run the agent at the same or lower version than your PA firewalls. In the 2 weeks since, the only thing we did was upgrade the Pan-Os to version 9.0.8 and now when we run a commit, we intermittently receive the following error: That said, PAN-OS 6.0 was end-of-lifeMarch 19, 2017. That said, PAN-OS 6.0 was end-of-life March 19, 2017. Select the Use Integrated Agent check box and enter port 443 in the XML API Port field. Before you begin, review the release notes to learn about the new features, known issues, and issues we've addressed in the release. When the Palo Alto Networks User-ID agent is configured in Fortinet as a pingable device, Fortinet sends a message to Palo Alto Networks firewall each time a host connects to the network or the host IP address changes, such as when a host is moved from the Registration VLAN to a Production VLAN. Certificates should be fine on both sides. In the Azure portal, on the Palo Alto Networks Captive Portal application integration page, find the Manage section and select single sign-on. Start user-agent GUI, Start > Programs > Palo Alto Networks > User Identification Agent in the top right corner, then click Configure. I am running a v6.0 Palo virtual firewall and trying to connect to a user-id agent on a Windows 2k8r2 server. Integrating Palo Alto Networks Captive Portal with Azure AD provides you with the following benefits: To integrate Azure AD with Palo Alto Networks Captive Portal, you need the following items: In this tutorial, you configure and test Azure AD single sign-on in a test environment. Zip the user-id agent folder and back it up to a different location. 07:34 AM The LIVEcommunity thanks you for your participation! Other messages: Please start the PAN agent service first. Before installing User-ID, run through the following checklist: Installing and Configuring the User-ID Agent, Configuring the firewall to communicate with the User-ID Agent. Port number of your choosing - any port number not currently used on this machine. Replace Local Firewall object (address) with Panorama pushed object? The changes are based on direct customer feedback enabling users to navigate based on intents: Product Configuration, Administrative Tasks, Education and Certification, and Resolve an Issue, Copyright 2007 - 2023 - Palo Alto Networks, Enterprise Data Loss Prevention Discussions, Prisma Access for MSPs and Distributed Enterprises Discussions, Prisma Access Cloud Management Discussions, Prisma Access for MSPs and Distributed Enterprises, upgrade consideration for collector group in 10.1, Any impact or issues on Panorama-PA5220 v8.1.15 with User-ID agent v10.1.0 installed, Query regarding upgrade consideration in Panos 10.0 for "Address Groups and Service Groups". One user-agent is required for each domain and can handle a maximum of 512k users in a domain. The changes are based on direct customer feedback enabling users to navigate based on intents: Product Configuration, Administrative Tasks, Education and Certification, and Resolve an Issue, User-ID Agent - Failed to validate client certificate, ****************************************************, Copyright 2007 - 2023 - Palo Alto Networks, Enterprise Data Loss Prevention Discussions, Prisma Access for MSPs and Distributed Enterprises Discussions, Prisma Access Cloud Management Discussions, Prisma Access for MSPs and Distributed Enterprises. You install the User-ID agent on a domain server that is running a supported operating system (OS) and then connect the User-ID agent to exchange or directory servers. Before you begin, review the release notes to learn about known issues, issues we've addressed in the release, and changes in behavior that may impact your existing deployment. Port number of your choosing - any port number not currently used on this machine. Palo Alto UserID Agent Configure Steps. Mobile Network Infrastructure Feature Support, PAN-OS Releases by Model that Support GTP, SCTP, and 5G Security. Where Can I Install the Cortex XDR Agent? Displayed when Palo Alto User Agent is selected in the SSO Agent field. Select a PC in the domain to install the user-agent software. If NetBIOS probing is enabled, any connections to a file or print service on the Monitored Server list is also read by the agent. I actually just removed my v8 UID agent and installed the v6 version (had to remove the service first though with a "sc delete "UserIDService" command, super annoying) and all working now. In this wizard, you can add an application to your tenant, add users/groups to the app, assign roles, as well as walk through the SSO configuration as well. Which Servers Can the User-ID Agent Monitor? If I go into monitoring, i can see logs populating just fine and if I go into the cli and run. The LIVEcommunity thanks you for your participation! Configure Name, Host (IP address) and Port of the User-ID Agent. In this section, you'll create a test . See Add or modify the Palo Alto User-ID agent as a pingable. This website uses cookies essential to its operation, for analytics, and for personalized content. In this tutorial, you learn how to integrate Palo Alto Networks Captive Portal with Azure Active Directory (Azure AD). The User-ID agent version is 7.0.5-3. In the SAML Identity Provider Server Profile Import dialog box, complete the following steps: For Profile Name, enter a name, like AzureAD-CaptivePortal. I am truly at my wits end, cannot seem to find anything useful about this online and not sure how to troubleshoot this. A Palo Alto Networks Captive Portal single sign-on (SSO)-enabled subscription. Simplified Steps: Create. Click Accept as Solution to acknowledge that the answer to your question has been provided. This website uses cookies essential to its operation, for analytics, and for personalized content. If you are not using the Windows User-ID Agent and your firewall is version 6.0 or later, you must configure FortiNAC to integrate directly with the firewall. Select the Device tab. can it monitor, and where can I install the User-ID Credential service? I am planning to upgrade one of the firewall from 7.1.5 to 8.0.1. Learn how to enforce session control with Microsoft Defender for Cloud Apps. If no user is associated with the host, only the IP address Update the placeholder values in this step with the actual identifier and reply URLs. the account configured at step 1 to log on as a service. Upgrading to Terminal Server agent version 10.2? All messages include user ID and IP address. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. I have searched for a similar error but can't find anything close. The button appears next to the replies on topics youve started. These simple actions take just seconds of your time, but go a long way in showing appreciation for community members and the LIVEcommunity as a whole! Where can I install the User-ID agent, which servers To confirm connectivity, run this command via CLI of APN firewall. 2023 Palo Alto Networks, Inc. All rights reserved. Click Accept as Solution to acknowledge that the answer to your question has been provided. https:///SAML20/SP. The changes are based on direct customer feedback enabling users to navigate based on intents: Product Configuration, Administrative Tasks, Education and Certification, and Resolve an Issue, Copyright 2007 - 2023 - Palo Alto Networks, Enterprise Data Loss Prevention Discussions, Prisma Access for MSPs and Distributed Enterprises Discussions, Prisma Access Cloud Management Discussions, Prisma Access for MSPs and Distributed Enterprises, Windows UserID agent runs on a separate server, Notification if Cortex XDR agent fails to upgrade, Windows User-ID Agent Disconnect After Failover. You can use Microsoft My Apps. I'm using PAN-OS 6.1 and have the same problem. What is the impact with the firewall with PAN-OS 7.0.7 if the User-ID agent running on 8.0.1-21 version? 06-05-2020 Enter the API Key value. In early March, the Customer Support Portal is introducing an improved Get Help journey. Where Can I Install the User-ID Agent? What GlobalProtect Features Do Third-Party Mobile Device Management Systems Support? By continuing to browse this site, you acknowledge the use of cookies. In early March, the Customer Support Portal is introducing an improved Get Help journey. The key can be retrieved manually or by selecting Retrieve. I am running version 8.0.4-5 of the UID agent. These connections provide updated user-to-IP mapping information to the agent. Upgrade to Microsoft Edge to take advantage of the latest features, security updates, and technical support. I think this may be left over from when we were trying to implement the integrated user-id agent. 02:14 PM Session control extends from Conditional Access. FQDN for your network users' domain. Palo Alto Networks Next-Generation Firewalls, WildFire Appliance Analysis Environment Support, PacketMMAP and DPDK Drivers on VM-Series Firewalls, Partner Interoperability for VM-Series Firewalls, Palo Alto Networks Certified Integrations, VM-Series Firewall Amazon Machine Images (AMI), CN-Series Firewall Image and File Compatibility, Compatible Plugin Versions for PAN-OS 10.2, Device Certificate for a Palo Alto Networks Cloud Service, PAN-OS 11.0 IKE and Web Certificate Cipher Suites, PAN-OS 11.0 Administrative Session Cipher Suites, PAN-OS 11.0 PAN-OS-to-Panorama Connection Cipher Suites, PAN-OS 11.0 Cipher Suites Supported in FIPS-CC Mode, PAN-OS 10.2 IKE and Web Certificate Cipher Suites, PAN-OS 10.2 Administrative Session Cipher Suites, PAN-OS 10.2 PAN-OS-to-Panorama Connection Cipher Suites, PAN-OS 10.2 Cipher Suites Supported in FIPS-CC Mode, PAN-OS 10.1 IKE and Web Certificate Cipher Suites, PAN-OS 10.1 Administrative Session Cipher Suites, PAN-OS 10.1 PAN-OS-to-Panorama Connection Cipher Suites, PAN-OS 10.1 Cipher Suites Supported in FIPS-CC Mode, PAN-OS 9.1 IKE and Web Certificate Cipher Suites, PAN-OS 9.1 Administrative Session Cipher Suites, PAN-OS 9.1 PAN-OS-to-Panorama Connection Cipher Suites, PAN-OS 9.1 Cipher Suites Supported in FIPS-CC Mode, PAN-OS 8.1 IKE and Web Certificate Cipher Suites, PAN-OS 8.1 Administrative Session Cipher Suites, PAN-OS 8.1 PAN-OS-to-Panorama Connection Cipher Suites, PAN-OS 8.1 Cipher Suites Supported in FIPS-CC Mode. You install the User-ID agent on a domain server that 12:33 AM, @RussMcIntirethe very short answer is: yes , at least one of your agents needs to be the NTLM relay. Perform the install. In the SAML Identity Provider Server Profile Import dialog box, complete the following steps: For Profile Name, enter a name, like AzureAD-CaptivePortal. An Azure Active Directory subscription. If not, not all the User-to-IP mappings may be included since any domain controller can potentially authenticate the users. 672 (Authentication Ticket Granted, which occurs on the logon moment), 674 (Ticket Granted Renewed which may happen several times during the logon session). 06-05-2020 This website uses cookies essential to its operation, for analytics, and for personalized content. Log into support.paloaltonetworks.com and download the latest User-Id Agent. This account needs the user right to read the security logs on the domain controllers. On the Network > Zone page, edit the appropriate zones. an AD account for the User-ID agent. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. The User Agent By continuing to browse this site, you acknowledge the use of cookies. If using only one User-ID Agent, make sure it includes all domain controllers in the discover list. Date and time that the device was last polled. When the Palo Alto Networks User-ID agent is configured in FortiNAC as a pingable device, FortiNAC sends a message to Palo Alto Networks firewall each time a host connects to the network or the host IP address changes, such as when a host is moved from the Registration VLAN to a Production VLAN. 12:32 AM What Do You Want To Do? Palo Alto Networks: Firewalls, Panorama, Minemeld y Expedition CheckPoint: SmartCenter, SmartEvent, Gateways Symantec: Symantec Management Center, Advanced Security Gateway Netscope Secure Web Gateway Approximately the time spent by category 25 % Support and resolution Incidents 20 % Change Management In earlier versions of Windows, the account must be given the Audit and manage security log user right through a group policy. Confirm the Domain Controller list is accurate by running the following command from a domain controller: Confirm that user ID is enabled on the zone in where the traffic is sourced. The service must be running as a domain account that has local administrator permissions on the User-ID Agent server. On the Select a single sign-on method page, select SAML. From the left pane in the Azure portal, select, If you are expecting a role to be assigned to the users, you can select it from the. You can enable your users to be automatically signed-in to Palo Alto Networks Captive Portal (Single Sign-On) with their Azure AD accounts. Copyright 2007 - 2023 - Palo Alto Networks, Enterprise Data Loss Prevention Discussions, Prisma Access for MSPs and Distributed Enterprises Discussions, Prisma Access Cloud Management Discussions, Prisma Access for MSPs and Distributed Enterprises, Firewall Config Templates(network) not showing up in Panorama. Upgrading to User-ID agent version 10.2? Windows XP, Windows 7, Windows 8 or Windows Server 2003/2008/2012. Click Accept as Solution to acknowledge that the answer to your question has been provided. What Features Does GlobalProtect Support? Which Servers Can the User-ID Agent Monitor? https:///SAML20/SP/ACS. Available roles appear in the drop-down list. If a user is logged in remotely, such as through Remote Desktop, and there is no Persistent Agent installed on the host, login and logout information are not provided to Palo Alto Networks. Lists the security appliances available when either Syslog or Security Events is selected. The domain controller (DC) must log successful login information. Determines how often the device should be polled for communication status. etc ), Screen shots from the release notes of pan os 7.0.0. For more accurate IP to user mapping support, disable netbios probing. - edited Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. When you click the Palo Alto Networks Captive Portal tile in the My Apps, you should be automatically signed in to the Palo Alto Networks Captive Portal for which you set up the SSO. What problems or vulnerabilities does this present? The authorization key that allows a user to send user mapping data to the firewall. This website uses cookies essential to its operation, for analytics, and for personalized content. Windows server that is the agent host, configure a group policy to allow. So either the agent or the firewall are using out of date certs or some other mismatch. This setting is under User Identification > Setup > Cache on the User ID agent: Confirm that all the domain controllers are in the list of servers to monitor. Container in the Inventory where this device is stored. Both settings are under User Identification > Setup > Client Probing on the User-ID agent : In some cases the WMI probe will fail because the workstation may be running a local firewall or it may not be a member of the domain. If using WMI probes, the service account must have the rights to read the CIMV2 namespace on the client workstation. Domain admin has this by default. Determine the machine the user-agent will be installed on. Once you configure Palo Alto Networks Captive Portal you can enforce session control, which protects exfiltration and infiltration of your organizations sensitive data in real time. What is the impact with the firewall with PAN-OS 8.0.1 if the User-ID Agent still running with the older version 7.0.5-3? These simple actions take just seconds of your time, but go a long way in showing appreciation for community members and the LIVEcommunity as a whole! Making the account a member of the Domain Administrators group provides rights for all operations. If a user doesn't already exist in Palo Alto Networks Captive Portal, a new one is created after authentication. There are several scenarios that generate messages to Palo Alto Networks, as described below and in the flow diagram: A host is registered to a specific user; the owner logs onto the network with the host. 05-16-2016 Select Not Applicable. If this happens, the mapping can be deleted once the cache timeout is exceeded, even though the workstation is up and passing traffic. ThreePAN-OS arerunning with version 7.1.1,7.0.5-h2 and7.0.2 use the same agent server. The Role for this device. We ran this config for nearly 2 weeks with no issue before then. Just asking because the UID agent release notes say it'll only work with supported releases : The UserID agent is compatible with PANOS 8.0 and earlier PANOS releases that are still supported by Palo Alto Networks. @RussMcIntire I can only venture a guess: maybe the check didn't exist prior to 9.0 or didn't include the clientless configuration. 02:16 PM. Hi, We are planning to upgrade the User-ID Agent from version 6.0.6-4 to 7.0.3-13. : September 19, 2022 Review important information about Palo Alto Networks Windows-based User-ID agent software, including new features introduced, workarounds for open issues, and issues that are addressed in the User-ID agent 10.1 release. For account logon, the DC records event ID 672 as the first logon for authentication ticket request. To upgrade the User-ID agent: Navigate to services and stop the service User-ID Agent. Where Can I Install the GlobalProtect App? If using only one User-ID Agent, make sure it includes all domain controllers in the discover list. On the. To get the actual values, contact Palo Alto Networks Captive Portal Client support team. The service account must have permission to read the security log. In Windows 2008 and later domains, there is a built-in group, Event Log Readers, that provides sufficient rights for the agent. Must be running Windows Server that is a member of the domain in question. Upgrading to User-ID agent version 10.2? Initially, we were trying to do user mapping by implementingUser Mapping Using the PAN-OS Integrated User-ID Agent. Next, create a user named Britta Simon in Palo Alto Networks Captive Portal. We didn't like this solution and backed it all out. This user account must have access to read security logs and netbios probing of other machines. On the Set up single sign-on with SAML page, click the pencil icon for Basic SAML Configuration to edit the settings. By continuing to browse this site, you acknowledge the use of cookies. To get to the service: admin tools > service > pan agent > log on > switch from local user to this account, then select the user that will be used for this service. In this section, you test your Azure AD single sign-on configuration with following options. Start user-agent GUI, Start > Programs > Palo Alto Networks > User Identification Agent in the top right corner, then click Configure. If this yields a logged on user, FortiNAC sends user ID and IP address. Palo Alto Networks User-ID agent must have a logged-on User. Use for NTLM Authentication" check box since we are still using NTLM authentication to clear the error? It might work if you fix the certs as mentioned earlier but I'd go and upgrade to a supported version. To test, run the following command from the User-ID agent. The button appears next to the replies on topics youve started. 05-16-2016 If you don't have Azure AD, you can get a. A message is also sent when one user logs off a host and a new user logs on to that same host while the host is still on-line. In the menu, select SAML Identity Provider, and then select Import. LIVEcommunity team member, CISSP Cheers, Kiwi Unable to change hardware udp session offloading setting as false, errores cuando realizo commit en consola panorama, Windows UserID agent runs on a separate server. I have 2 servers with the user-id agent and 2 servers with the terminal server agent all set up and working. In early March, the Customer Support Portal is introducing an improved Get Help journey. FortiNAC sends user ID and IP address. If you want to create a user manually, contact the Palo Alto Networks Captive Portal Client support team. Palo Alto Networks Captive Portal supports. It should return the user currently logged in to that computer. In all cases, the newer event for user mapping overwrites older events. The article explains some of the setup tips for configuring User-ID Agent on Windows. Displayed when Palo Alto User Agent is selected in the SSO Agent field. If you are not confident the workstations will respond to WMI probes, set the user ID cache timeout to a higher value since the mapping will be dependent upon the users login events. Use the table below to enter the data for the Palo Alto Networks User-ID agent. Fill in the following information: Domain name - FQDN of the domain, for example, acme.com. For Reply URL, enter a URL that has the pattern Cortex XDR Supported Kernel Module Versions by Distribution, Cortex XDR and Traps Compatibility with Third-Party Security Products. Alternatively, you can also use the Enterprise App Configuration Wizard. Network connectivity to the DCs and to the management port of the firewall. It might work if you fix the certs as mentioned earlier but I'd go and upgrade to a supported version. Once the install is done, the latest agent should start running with all the configs retrieved from the previous agent. Configure the user-agent server to run under a different account than the local system, which is selected by default. In this section, you'll enable B.Simon to use Azure single sign-on by granting access to Palo Alto Networks Captive Portal. The UserID agent is compatible with PANOS 8.0 and earlier PANOS releases that are still supported by Palo Alto Networks. Can be retrieved from the firewall manually, or by providing the credentials for an administrator account on the firewall when you select Retrieve. Before you begin, make sure you review the release notes to learn about known issues, issues we've addressed in the release, and changes in behavior that may impact your existing deployment. A message is also sent when one user logs . Unfortuntely I have to use the latest version because this is the only version supported on my 2016 DC. By continuing to browse this site, you acknowledge the use of cookies. https://knowledgebase.paloaltonetworks.com/KCSArticleDetail?id=kA10g000000ClGUCA0&refURL=http%3A%2F%2Fknowledgebase.paloaltonetworks.com%2FKCSArticleDetail, Created On09/25/18 17:36 PM - Last Modified07/18/19 20:11 PM. Since the lowest PAN-OS you mentioned is 7.0.2, I would recommend running the agent at version7.0.2-2. The LIVEcommunity thanks you for your participation! To confirm that the server running the user-agent is listening on the port configured in Step 8, run the following command on the PC: Log into the Palo Alto Networks firewall and go to Device > User Identification. The button appears next to the replies on topics youve started. The User-ID agent version is 7.0.5-3 I am planning to upgrade one of the firewall from 7.1.5 to 8.0.1. In the menu, select SAML Identity Provider, and then select Import. Panorama > Managed Collectors. Where Can I Install the User-ID Credential Service? In the Basic SAML Configuration pane, perform the following steps: For Identifier, enter a URL that has the pattern You can monitor the agent status window in the top left corner, which should display no errors. Is it possible to disable the certificate check in User-ID Agent 8.0.4? Palo Alto Networks Captive Portal supports just-in-time user provisioning, which is enabled by default. Enable user identification on each zone to be monitored. cannot apply a policy without a user ID. Thoughts? Palo Alto Networks firewall must be Version 4.0 or higher. The third party agent communicating with the same authenication credentials as FortiNAC, utilizing the ability to unify credentials across multiple products (e.g., Single Sign-On). In a different browser window, sign in to the Palo Alto Networks website as an administrator. Appears in the view only when the device is a pingable. If I check the logs on the firewall itself I have following log messages popping up every 5 seconds: pan_ssl_conn_open(pan_ssl_utils.c:464): Error: Failed to Connect to 192.168.5.100(source: 192.168.5.11), SSL error: error:00000000:lib(0):func(0):reason(0)(5).

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