apple tv audio sync issues

Trying to watch football this morning on the Spectrum TV app, and the audio keeps falling out of sync and resyncing every 30 seconds. Before I transmited audio to external yamaha ysp-5600 and everything was worked perfectly! I think that timing protocol (PTP) that use Airplay2 for multiroom is used also for lip sync in 15.0 on AppleTV. Dear Apple, i've done half of the job for free, now it's your turn to fix the issue. Try to check if your TV has one. 141. Since Apple has not made any comments so far, it is unclear whether the tech giant even considered it as a problem or not. Some TVs have an audio sync delay option in the tv settings. Apple has added powerful new M2 Pro and M2 Max chips to the 14-inch and 16-inch MacBook Pro. Oct 8, 2021 11:23 PM in response to Ali_E1. The Mac Pro is still available as the Mac to switch to Apple Silicon. The HomePods may have updated also, if you had them enabled to automatically update. Is there a fix for this besides pausing, rewinding and playing again..? Samsung's Galaxy S23 Ultra is a high-end smartphone that aims at Apple's iPhone 14 Pro with a 200-megapixel camera and a high-resolution 6.8-inch display, as well as a stylus. A Reddit user highlighted that the tvOS 14.6 beta 2 update addressed the wireless audio sync issues but some users were still facing them on the said tvOS beta version. A number of subscribers of Apple TV are discovering sound problems in recent release "Greyhound," with an audio sync issue being noticed roughly an hour into the movie. May 1, 2021 8:39 PM in response to JoppeA. Head here. Apple TV 4K, If you have an Apple TV, particularly when connected to a secondary speaker system, then you can be afflicted by a common AV issue: unsynchronized audio. #4. wozwebs said: Hi there, recently purchased the Apple TV 2022 128GB version to use with my Sony A80J OLED TV with the sound going via my Denon XR-2300 via HDMI ARC. If I pause and immediately play it is resynced. Oct 4, 2021 1:09 PM in response to elmofles. I have a stereo pair of two original HomePods paired to an Apple TV 4K (the model that came out with the click pad remote, not the latest Siri Remote) and this has been happening for a while and I thought maybe updating to 16.1 would fix it but it hasnt. The oriGrid by tinyRigs is a versatile and portable organizer designed to accommodate the Magic Keyboard and iPad, providing a multi-functional solution for on-the-go productivity. Oct 9, 2021 4:52 AM in response to Ccastle84. I have the same issues on almost all my streaming apps recently. User profile for user: Bryan enjoys watching his favorite sports teams, traveling, and driving around his teenage daughter to her latest stage show, audition, or school event in his spare time. DocMultimedia, call Just updated my Apple TV 4K to 14.5 and it has completely thrown my Homepods out of sync with my TV speakers. I'm a techy who is particularly fond of Android smartphones. As noted by 9to5Mac, some users were accessing the Apple TV app through hardware like Roku devices. If you love what we do, please consider a small donation to help us keep the lights on. Now, it appears that the latest tvOS 14.6 RC update might have fixed the said issue as affected users are reporting about the same. A forum where Apple customers help each other with their products. Im hesitating recommending this to my clients as I will be dealing with service calls all the time. Now offering a wireless charger case, the popular earbuds feature the new Apple H1 headphone chip that delivers a faster wireless connection to your devices. Now audio is out of sync or pausing even video which is not streaming anywhere is laging or droping. Any time this happened with mine, I would force quit the app & Restart Apple TV. It was on there for TVos 14.4 and have no idea why they took it out. provided; every potential issue may involve several factors not detailed in the conversations The only requirement is that your iPhone is close enough to your television for it to hear the sound. While the betas contain new features, they also contain pre-release bugs that can prevent the normal use of your iPhone, iPad, Apple Watch, Apple TV, or Mac, and are not intended for everyday use on a primary device. Apple 4K TVs lip sync audio out of sync A quick google search suggests this is a common problem. Oct 8, 2021 6:36 PM in response to Ccastle84. AppleInsider may earn an affiliate commission on purchases made through links on our site. The lag seems to be a few ms, just enough to be annoying and create an echo. phillyknight, User profile for user: Buy, install, and forget about it. We have three 4K Apple TV streaming devices in our home and we were having sync problems on all streaming services with one of them. Here's how they stack up versus the M1 Max and M1 Pro models. 1-800-MY-APPLE, or, Sales and Very annoying. That said, we will keep an eye on the bug where some users face audio sync-related issues on Apple TV and other platforms while playing content on the Plex app and update this story as we come across any new information. Sync issue also appears to be pretty consistent across Netflix, Hulu, etc - so not just one platform. only. My device is set to auto update and is current. Apple may provide or recommend responses as a possible solution based on the information Again, this is only fixed by resetting the Apple TV. Right now I have connected my ATV straight to my LG CX using a HDMI 2.1 cable, and then from the LG CX out to my Samsung Q950A soundbar using eArc. Before its debut on Roku and Fire TV . Reddit and its partners use cookies and similar technologies to provide you with a better experience. NY 10036. This site contains user submitted content, comments and opinions and is for informational purposes I reset everything from scratch. Oct 6, 2021 7:15 PM in response to dfried1. What can I do? Apple added powerful new M2 Pro and M2 Max chips to the 14-inch MacBook Pro. Meighan-Carey, who owns a first-generation Apple TV 4K, conducted a bit of troubleshooting and found that audio can be heard through a pair of connected AirPods. I have similar problem. The issue seems to have popped up on Apple TV after the tvOS 16 update arrived a few months back. I did notice that by using passthrough the lip sync returned. When watching Netflix on Apple TV 4K only, every ten-15 minutes, the audio drops out for five seconds or so. Anyone have a fix for the audio going out of sync-specifically I see it in the history channel app. Apple disclaims any and all liability for the acts, Benfeever, User profile for user: I am tempted to try the Beta, but I am afraid that it will brick my AppleTV like a previous beta update. I have the same problem when trying to sync my Sonos speakers. Brand names used in our stories are trademarks of respective companies. ask a new question. I have a high speed cable and running sound via hdmi . omissions and conduct of any third parties in connection with or related to your use of the site. Here's how it compares to the 2022 13-inch MacBook Pro with M2. Update the software on the iOS device you set up HomePods with Try restarting them first. Very frustrating. Oct 4, 2021 1:29 PM in response to aigars16, Apple TV HD -> hdmi -> Epson beamer / projector. Samsung's February notebook launches include the Galaxy Book3 Pro 14, featuring a Dynamic AMOLED display and a 13th-gen Intel processor. The video signal is processed by. After stopping the stream and starting it again the delay was a lot less, repeating this steps a couple more times actually removed the delay entirely. The Plex audio sync problems has happened before with the Ultra. Samsung has released its answer to the iPhone 14 Pro and other smartphones. Apple TV is way more stable. Nov 30, 2022. The reason being that when I correct the delay using the TV, it only fixed the issues temporarily. I have Dolby enabled incl. Works great for years. Following a teaser trailer, Apple TV+ has now released a full 110-second trailer for the third and final season of its biggest hit, "Ted Lasso.". How to fix Plex audio sync bug on Apple TV, [Updated] Gotham Knights crashing issues on PC and Console trouble many (potential workaround inside), Google Pixel 7 & 7 Pro issue with poor video call quality on WhatsApp, Meet & other apps escalated for investigation. 1 Home Entertainment Tech Resource. It also seems to be an issue on MP4s with stereo sound, instead of Dolby 5.1 sound. So this seems to be purely related to the stream being played back from the Apple TV. Users have been facing audio sync issues while syncing the stock TV speakers with HomePods or other wireless speakers. sync is much better when using airplay but still not 100% perfect. Anyone have a fix for the audio going out of sync-specifically I see it in the history channel app. May not work for everyone, and should be installed with caution as it's impossible to downgrade to an earlier firmware - but this has solved the issue for me. Until Apple officially releases iOS 13 and tvOS 13, the Wireless Audio Sync feature remains firmly in beta testing. Also, my picture is slightly glitchy. Watched two Netfix movies last night with no issues, but tonight the sound streams to my airplay Bose speakers ahead of the video. The feature is baked into the latest iOS 13 developer beta. I have an LG CX model and work in the AV industry. You're now asked to tap on a notification box that's on a nearly iOS device to begin the sync process. May 8, 2021 9:03 AM in response to Celkins0, Also, agree with others when played with front audio, it was excellent 3D sound effect. Happens with our new Apple TV, but only on Netflix and only with shows where the Dolby logo pops up in the right hand corner at the start.Id assumed it was just a Netflix bug. That said, we will be back with more details as and when new information becomes available so stay tuned. This is still based on our speculation as the said issue has not been acknowledged by the tech giant so far. Under Calibration, click Wireless Audio Sync. Those affected can try it as a potential workaround and see if it helps. Fix Message App Problems, FaceTime Not Working in iOS 11, How-To Fix, Error Occurred Installing iOS 12 on iPhone or iPad, How-To, How to Fix Verifying Microsoft Outlook Mac Stuck Error: 11 Best Methods, Instagram for iPhone and Mac: Similarities and Differences, How to Edit a PDF on Mac: 6 Best Methods You Should Know, How to Use Lock Screen Shortcut on iPhone in iOS 16.4, The 8 Coolest Widgets to Add to Your iPhone Control Center, How to Choose a Different Map in Apple Maps. Prior to tvOS15 this worked very well. provided; every potential issue may involve several factors not detailed in the conversations Play audio in Dolby Atmos or surround sound on your Apple TV - Apple Support, Aug 13, 2021 9:15 PM in response to Ali_E1. David Camps-Campins1, User profile for user: You're now asked to tap on a notification box that's on a nearly iOS device to begin the sync process. Your device will automatically restart while installing the updates. Not so much of an issue with something like Apple TV because it decodes and only sends out DD/+ which is fine over eARC? According to multiple reports on Twitter, the Apple TV problem cropped up in July and seemingly impacts newly purchased or rented content, as well as content streamed by third-party services.. In a 30 min show I'll have to do this 3-5 times. I have 4 new 4K Apple TVs, hooked up in different ways to different TVs, and none of them are able to synchronize audio with video. Source. Sony A95L QD-OLED, X95L MINI LED And Full BRAVIA Range For 2023 (In-Depth Interview). Does anyone else have problems streaming CBS All Access on a 3rd Gen Apple TV (A1469)? Control whether Apple TV outputs Dolby Digital encoded audio Decide what language to use for subtitles and audio tracks in foreign language content Calibrate your video or audio or check your HDMI connection to Apple TV Adjust video settings Watch Apple TV without disturbing others Set the language of audio and subtitles Adjust other audio settings If its still not working restart or reset HomePods Reset HomePod - Apple Support, A Reset or removal will require setting them up again. This doesn't typically occur with Disney plus or streaming movies from iTunes. Why is there no student checking it with some devices before they roll it out? If you love AppleInsider and want to support independent publications, please consider a small donation. My setup is: Apple TV > HDMI > Philips OLED TV > optical > Sonos Soundbar. Some viewers also experience choppy audio and video during playback on the app. When the test is complete, click Done on your Apple TV or iPhone. Aug 12, 2021 4:25 PM in response to Ccastle84. It may not display this or other websites correctly. Bryan M. Wolfe has written about technology for over a decade on various websites, including TechRadar, AppAdvice, and many more. On top of that, since 15.1 and a lot in 15.2, the audio will just plain not work on my AppleTV until I've restarted it or power cycled it. My workaround has been restarting the HomePods from the Home app on my phone. Vancouver22, User profile for user: ask a new question. karishbhr 1 yr. ago Did this and it worked very well and then slowly degrades. A forum where Apple customers help each other with their products. New York, after updating Apple TV HD and HomePod stereo pair to 14.2 sound for videos no longer plays on the HomePods. Apr 30, 2021 7:08 AM in response to ashtv. If I stop the video, exit out of it and restart it, it syncs again. For those times when you don't want to disturb others in your home, but you still want to listen to your favorite movie or TV show, go with the Apple AirPods 2. The hypothesis, however, does not account for audio trouble experienced on third-party hardware. Changing between audio formats doesnt do anything (a suggestion I saw when researching the topic). When the match frame rate is on some content has really annoying lip sync content. I've run the wireless audio calibration multiple times (with my iPhone), reset and wiped the whole device, calibrated on different format modes, and it still isn't syncing. Hes currently iMores lead on all things Mac and macOS, although he also loves covering iPhone, iPad, and Apple Watch. Sync issue also appears to be pretty consistent across Netflix, Hulu, etc - so not just one platform. Alt1037, User profile for user: Privacy Policy. Watching ESPN last night during the baseball game the sync was so off the on camera was unwatchable. There are zero problems when using apps such as Netflix, Amazon, ATV+ directly on my ATV. Only from Apple TVs to either of my receivers am I having this problem. Apple TV 4K, I think that Apple should address this issue in the next release: Airport is a proprietary protocol so they know it better than anyone else. and our Apple TV audio sync issue Does anyone else have problems streaming CBS All Access on a 3rd Gen Apple TV (A1469)? The company is currently conducting internal testing of the soon-to-be-launched application update. May 8, 2021 8:56 AM in response to DougCG. Apple may provide or recommend responses as a possible solution based on the information Although if you reset the Apple TV you would have installed the latest versions of other apps. To start the conversation again, simply SpWargo, call Before this, he worked in the technology field across different industries, including healthcare and education. Under Default Audio Output, make sure that the room with HomePod or HomePod mini is selected. Thank you for signing up to iMore. Most movies/shows are 24hz format and will always be out of sync until we can calibrate under that again. My setup is: Apple TV > HDMI > Philips OLED TV > optical > Sonos Soundbar. The main problem that viewers are facing is the persistent audio sync issue while playing content on the app. Copyright 2000-2023 M2N Limited E. & O.E. Frustration quickly reigns when you're watching Apple TV content only to discover the audio coming out of your speakers doesn't match with the video. After upgrade to tvOS 15 airplay audio is out of sync. Watching Amazon prime or Netflix no problem but streaming ESPN was horrible. Check Settings > Video and Audio > Audio Format > Change Format and test with both Stereo and Dolby Digital 5.1. Oct 8, 2021 11:21 PM in response to ayrtonoc. Makes the Apple TV useless, only YouTube works on it for me now," said Twitter user Ben Meighan-Carey. dangregory, User profile for user: 78. This doesn't look like a fluke. The issues occur with all streaming services but seem to be slightly worse on YouTube than other services. On iPhone: Tap Continue on the Wireless Audio Sync box. Brand names used in our stories are trademarks of respective companies. Again, this seems to happen most frequently with Netflix and HBO Now. Play around with the value till the audio and video line up perfectly. On all 4 of my AppleTVs. Everything was just fine before the 14.5 update and now it's a shambles. My issues are with hard wired speakers fed via hdmi and not on all streams. I solved it by taking the Apple 4K out of the system and just using the Apple 3rd generation TV! You are using an out of date browser. User profile for user: Oct 5, 2021 6:16 AM in response to dangregory. Using the Wireless Sync tool doesnt help, and even seems to increase the delay between HomePod and TV. Looks like no ones replied in a while. tvOS 14.6 beta 2 adds refresh rates to settings and fixes wireless audio sync. If I convert the file to a massive mov it will properly play. Same thing here using airplay with my demon amp after updating tvOS to 15. The problem happens multiple times on every episode I play, currently NCIS. tvOS 15, Sep 25, 2021 5:36 AM in response to aigars16. If you want a universal remote control that can do absolutely everything, and you don't care about the price, the Logitech Harmony Elite is hands-down the best remote you can get. Restarting and resetting the homepod and after calibrating the audio numerous times, it didn't fix the issue unfortunately. Apple TV users recently got the tvOS 14.5 update with several improvements but it also broke an existing functionality. Thats why I bought these. But I have had nothing but problems. elmofles, User profile for user: Heres how it works. Really really unacceptable. But recent updates to the Plex app are likely to be the culprit on other platforms. We learn about Apple software updates as they're released, too. All postings and use of the content on this site are subject to the. If I restart it, the problem is temporarily fixed, but after about 5 minutes of watching Netflix or hbo now, the audio will start lagging. Apple TV audio/video sync issues Lately I've been having difficulty with lagging audio to video syncing with my Apple TV 4K. Robs1978, User profile for user: Apple's update to the 16-inch MacBook Pro adds the M2 Max to an already fantastic notebook, a change to satisfy creators and power users. wouterdam, User profile for user: To start the conversation again, simply Complete mess. captured in an electronic forum and Apple can therefore provide no guarantee as to the efficacy of Sep 30, 2021 3:10 AM in response to Bryantrichar, Same here, i've done a lot of test and this is just shameful. An Apple Watch ban is possible in the U.S. but highly unlikely. Only thing is since my soundbar does not have HDMI 2.1 ports, Id rather run the ATV straight into the TV if at all possible. Source. Funny thing is so android cast on my Sony TV is working perfectly. omissions and conduct of any third parties in connection with or related to your use of the site. Apr 28, 2021 8:35 AM in response to ashtv. Set audio to "Best Quality Available". Apple TV hdmi to projector, audio Airplay to Yamaha RN602 which only support Airplay 1. But the audio constantly slowly unsync's. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Then, check your audio and video settings, and ensure they're compatible with the content you're watching. Oct 7, 2021 8:38 PM in response to Ccastle84. provided; every potential issue may involve several factors not detailed in the conversations ArnoldL51, call Audio playback sounds really odd on a surround sound system. Apple has not commented on the issue, though its support team has responded to dissatisfied users on Twitter. Audio still out of sync from ATV to home pods. These workarounds involved tweaking the Wireless Audio Sync calibration and Match Frame Rate option. Hasnt been a problem in the past. when match frame rate is off some content is stuttering when fast moving shots like panning around and fast moving shots. There was a problem. There are at least 10 software engineers doing nothing but this audio network transport of the AppleTV. That's why we strongly recommend staying away from developer previews unless you need them for software development, and using the public betas with caution. For now I try to downgrade to tvOS 14. Looks like no ones replied in a while. After update to tvOS 15 sound isn't in sync, Netflix and AppleTV has a lot of hitches and subtitles are gone. May 1, 2021 11:52 PM in response to ashtv, Yep came here looking for a solution to the same problem - it was working perfectly until I foolishly updated the tv and now its unusable which is a shame because it sounded fantastic with all speakers in sync - virtually 3 dimensional I wonder if theyll release a bug fix for it because nothing Ive tried seems to work - it seems as though a number of people are having similar problems, May 4, 2021 12:58 AM in response to ashtv. Countless docks aim to bring more ports to Apple users, but the HyperDrive Thunderbolt 3 Mobile Dock specifically targets MacBook Pro owners. At first glance, it looked as though the sound troubles could be traced back to the Apple TV app, with users saying movies bought or rented through the service would play without audio. I now have a denon x3700h, to also play ATMOS content as I have those speakers. Please refresh the page and try again. Any idea what the problem might be. The powerful M2 Pro Mac mini is now out, and it gives the tower a run for its money. The issue seems to have popped up on Apple TV after the tvOS 16 update arrived a few months back. In the meantime, let us know if you have any question about the feature below. Refunds. Been having this exact same problem with my AppleTV 4K and two homepods. One could get rid of the issue by switching to the Infuse client. Earlier, the issue was more pronounced on Apple TV, but now other platforms seem affected as well. Interestingly, movie previews are apparently unaffected by the issue. The streaming platform also keeps one glued by allowing them to choose from a collection of 200+ live TV channels. Fix it today, iMessage Not Working iOS 12? Tried everything without luck. All postings and use of the content on this site are subject to the. We did come across a potential workaround that may help solve the problem for some. This doesnt typically occur with Disney plus or streaming movies from iTunes. Connection: APPLE TV -> Q950T SOUNDBAR -> OLED SONY 77A80J on Earc port All HDMI cables are 2.1 and have been changed. Want to know more about us? Not sure if you reset the Apple TV or HomePods or both? When I change to TV speaker (which runs through HDMI cable) sound is perfectly synced with video and no more glitch. Refunds, Update the software on the iOS device you set up HomePods with, Turn off both Dynamic Range and Frame Rate under Settings->Video & Audio->Match Content, Do the calibration again under Wireless Audio Sync, Turn on both Dynamic range and frame rate under Match Content. Is there a workaround to fix this? One HomePod mini, AppleTV 4K. If anything changes, we'll update this post. Rcxecutioner, User profile for user: This has been happening to me too except also with TV+ and iTunes. (I've tried disabling this, but no change in the sync issues). I've done some other test with my hardware: The same happens in all refresh rates (60,50,25,24hz), video modes (SDR,HDR,DV) and with frame matching on or off. I have tried all of your suggestions without any improvement. Go the Home screen on Apple TV and select Settings > Video and Audio > Audio Output. It was never a problem with my old AirPods. A forum where Apple customers help each other with their products. This further indicates that the stable tvOS 14.6 update should be able to fix the audio sync issues for all Apple TV users. This means that you wont experience the audio sync issue when watching through the Plex website. PiunikaWeb started as purely an investigative tech journalism website with main focus on breaking or exclusive news. I use my Airpods late at night so as not to wake my kids to watch stream TV. Recalibration does nothing. Glad to hear, but 15.1 isn't public at the moment Oct 7, 2021 10:09 AM in response to aigars16, Ahh sorry about that , I assumed it was, Im working from my one Beta box. So what is happening is that system sound audio is working just fine. I have the same issue but only if I use airplay to direct the audio to my speakers. Most noticeable when people on the screen are talking, this problem occurs when the television is processing the video signal at a slightly faster speed than the audio. The main problem that viewers are facing is the persistent audio sync issue while playing content on the app. I've just reinitialized the ATV yesterday with no luck. Lately Ive been having difficulty with lagging audio to video syncing with my Apple TV 4K. The audio sync issue is such that the audio appears to be AHEAD of the video, and as such, adjusting audio delay further through the soundbar isn't an option. Even more frustrating is that it is only some of my mp4s, not all, although they all have identical compression and format (as far as I know). Disable Match Frame Rate, enable Game Mode, or reset all your settings. However, if the audio is transmitted through bluetooth, then I get perfect synchrony. 'Drive to Survive' producers set to make MLS documentaries for Apple TV+, Sparkee portable charger review: Two portable chargers in one, Apple Watch ban threat, layoffs, and Jony Ive's red nose February 2023 in review, Satechi Pro Hub Slim review: Good port expansion for Mac, on a budget, Daily deals March 4: $400 off M1 Pro 14-inch MacBook Pro, $100 off iPad Air, $50 off Apple Watch Ultra, more, Apple's vice president of cloud engineering departs in April, Samsung Galaxy Book 3 Ultra vs MacBook Pro 16-inch - compared. I've been having a lot of issues with audio sync between my Apple TV and my connected devices. Oct 6, 2021 5:55 PM in response to dangregory. The issue first came to light after the tvOS 16 update and is yet to be addressed. For example, your Apple TV should automatically select the highest quality audio compatible with your television, but it may not be compatible with all the content youre watching. On Apple TV: There's a long list of awesome accessories for Apple TV, including these three: Logitech Harmony Elite (opens in new tab) ($300 at Amazon). Oct 5, 2021 3:00 AM in response to aigars16. It starts off fine but after about 5-10 mins it's completely out of sync with the video and completely unwatchable. The result is oversaturated colors that give skin tones and hair a seemingly Ccastle84. Both devices must be on the same home network and signed into the same Apple ID.

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