aec russells hall hospital

[Very happy with 'Treatment'] All the best and take care. For common health problems visit your pharmacist, GP or walk-in centre. WebRussells Hall Hospital provides urgent care, medical care, surgery, children and young people services, maternity services, outpatients, diagnostics, end of life and critical care The Dudley Group NHS Foundation Trust operates acute hospital services from three hospital sites: In addition, the trust provides community services in a range of community facilities. Bed & Breakfast []. Care records were not always written and managed in a way that kept patients safe. If you would like to discuss your concerns further, please contact our Patient Advice and Liaison Service (PALS) by freephone 0800 073 0510 or email dgft.pals@nhs.net who will be able to direct you. Local audits being completed for sepsis patients were providing false assurance on the management of this condition within the department. Allied health professionals made up the largest group of staff required for imaging services. Inside our doors you will find cutting edge technology, professionals of the highest caliber, and leadership committed to utilizing all of our resources to improve the quality of every life we touch. ", Inspection Report published 28 March 2013 for Russells Hall Hospital - PDF - (opens in new window), Published Whilst in AEC, you can expect to have nurse triage, doctor clerking and consultant review along with necessary investigations. Overall, this trust was found to require improvement, although we rated it good in terms of having caring staff, and effective services. They really invested time in me and understanding me. Guest hospital is a satellite hospital which offers additional outpatient facilities. Your lovely comments have been shared with the AEC team who will be delighted to receive them. This was based on information of concern we received relating to the management of patient flow and notice of concern relating to a death at the hospital. For minor illnesses like a sore throat, hangover or grazed knee, self-care is the best choice. In 2011/12 33,000 ambulances turned up at our Emergency Department. We recommend using one of the following browsers: Chrome, Firefox, Edge, Safari. Staff continued to be frustrated at the focus on sepsis and did not fully engage with the need to assess for sepsis. Mitie said the letter had focussed on its risk assessments, which did not cover clinical areas, and these had been updated as required, by 23 April. The main role of AMU is to provide you with an initial assessment, investigation and treatment for admissions with medical problems. It is great to hear that you received excellent care and treatment in the Day Surgery Unit. I'm feeling more optimistic about my treatment. the service is performing exceptionally well. financial benefits and cost savings for hospitals, and often for patients too. DY1 2HQ, Posted via The trust employs around 4,147 whole time equivalent staff (WTE). Yes these are difficult times and I understand pressures but that is no excuse for not retaining professionalism. These send information about how our site is used to a service called Google Analytics. Russell Medical serves patients in a seven-county service area, including Tallapoosa, Coosa, Elmore, Talladega, Clay, Lee and Chambers counties. Full blood test, chest X-ray and seen by dr for my results within 3 hours. Paediatrics and Gynaecology etc. I replied that I knew this. The 55-bed hospital was built [], Since 1923, Russell Medical has provided valuable services and resources to advance the health status of the communities we serve. Inspection Report published 15 March 2011 for Russells Hall Hospital - PDF - (opens in new window), Published The trust MUST ensure that staff record an accurate, complete and contemporaneous record of the care provided to patients. Patients admitted to these wards could stay for extended periods and we saw that on some occasions their specific health and dignity need were not met because of this. AEC was well run and escalated patients that they couldnt manage. AEC is part of the Same Day Emergency Care (SDEC). [Very happy with 'Staff skills'] AMU has junior doctors in various stages of their training, including FY1, FY2, Core Medical Training (CMT), Acute Care Common Stem (ACCS) trainees and Trust doctors. After being discharged yesterday I had spent a month in your care as unsuitable, Thank you for taking the time to tell us about your experience at our hospital and rate our services as 5 star. Send your story ideas to: newsonline.westmidlands@bbc.co.uk, Ministry of Defence confirms what caused 'sonic boom' that shook the Midlands, Country music club returns to Stourbridge pub after 50 years, Special police stop and search powers to continue for another eight hours across Birmingham, Senior Labour MP says she contacted police over threat, New data reveals train commuters spend up to 2450 more a year than car-owning colleagues, Virtual Reality used to soothe anxious 15-year-old with curved spine before surgery, Street fighting in Bakhmut but Russia not in control, Russian minister laughed at for Ukraine war claims. 8 June 2012. We have shared your compliments with the team and senior leaders who will be thrilled to hear of them. I was induced after the consultant identified a large amount of fluid around my baby. It aims to benefit both patients and the healthcare system by reducing waiting times and hospital admissions, where appropriate. Again thank you and i would recommend this hospital to all my family and friends. 2300) Clinical directorate Urgent Care Management team Dr A Ismail Clinical You can also view all doctors across all Russell Medical locations or call for a referral locally at 256-329-7149 or toll free at 1-800-329-DOCS. About: The service treated concerns and complaints seriously however, complaints were not always responded to within appropriate time frames or learning effectively shared. Information was available for people to read if they chose to. Inspection Report published 6 December 2011 for Russells Hall Hospital - PDF - (opens in new window), Published The level of care I was given not only by the day surgery unit but neuclear imaging and theatre staff was outstanding. AEC is open from 8am 10pm (last booking at 7pm), and GPs or other healthcare professionals can refer you directly to the unit. Some staff could recognise signs of sepsis and deterioration and acted on this appropriately. The nurses there found out I hadnt even seen a midwife yet despite chasing (as I'm an out of area patient) and instantly sprang into action making sure I'd had all the required tests and booked in correctly, each member of staff were friendly and caring. Russell Medical became a part of UAB Health System in January, 2020. The service made sure staff were competent for their roles. We are thrilled to hear that staff were proffesional and efficient. Patient Experience Team, review titled My visit to A & E after an accident. Our rating of services stayed the same. In partnership with the Choose Well campaign, we are helping you get the best possible treatment by selecting the service that is right for you. Some patients told us that they were uncomfortable staying in these areas for longer periods due to the design of the areas and the number of temporary staff who worked in the areas. Our rating of responsive was requires improvement overall. These conditions related to the management of patients at risk of deterioration and the arrangements for assessing and triaging patients. My family and I would think to thank every single staff member in Children's ED, resus and ward C2 for looking after my 1 year old son. I'm OK with analytics cookies. How could this website work better for you? This condition related to the provision of specialist medical in reach and support into the emergency department. would be relayed to the hospital and to just tell the staff when I got there I had been referred by them. ALEXANDER CITY, Ala. (WSFA) - Russell Medical Center in Alexander City announced a multi-facility expansion project. The trusts leadership team is seen as highly effective by the staff; and is recognised to be clearly in touch with the experience of patients and the work of the staff. What's the least amount of exercise we can get away with? The Dudley Group of Hospitals, which runs Russells Hall, said it was proud to have protected patients, visitors and staff throughout the pandemic and had some of Patients can be referred to SDEC treatment through different routes, including: Some of the many types of SDEC treatment include: The ambitions from theNHS Long Term Plannote that all hospitals with a 24 hour ED (type 1) will: There are significant benefits associated with treating people through SDEC services, including: The SDEC programme produces a wide range of resources, and works with key stakeholders to support the implementation of SDEC across the NHS. We saw much support for the trust, both from the public and from the local health economy. It is great to hear that staff were able to put you at ease and reassure you during what must have been a difficult time. Let us know if this is OK. Well use a cookie to save your choice. Click here for the news and events happening at Russell Medical. Browser Support West Bromwich, Report review titled Poor communication at reception as unsuitable, Thank you for providing feedback about your experience of the Dudley Urgent Care Centre. Following your discharge home, an electronic discharge summary will be sent to your GP giving details of investigations and treatment on the unit, with details of medication changes, medications on discharge and any recommendations for follow up and referrals. We noted that the trusts action plan to address the concerns following the Keogh review had been put into place and signed off. You Are Here: unblocked sticky ninja east london walking tour self guided aec russells hall hospital. We use this information to improve our site. 27 July 2018. This was particularly evident in the category of adult majors. I'd also like to thank the cleaning staff lady who alerted a nurse for me when I couldn't reach the emergency button because my son was in a comfortable position where was just about able to breathe. The clinicians should provide the oversight of care provision, ensuring all patients receive care from senior clinicians that is safe, effective, timely and in line with best practice. The service provided care and treatment based on national guidance and evidence of its effectiveness. We don't rate every type of service. the service isn't performing as well as it should and we have told the service how it must improve. These included 482 medical staff, 1,225 nursing staff and 2,440 other staff. The trust have worked with us and have kept us informed of developments and changes. The Dudley Group NHS Foundation Trust, Download full inspection report for Russells Hall Hospital - PDF - (opens in new window), Published Located in the main lobby of Russell Medical. DY1 2HQ, Posted via visibility, Russells Hall Hospital / Accident and emergency, This means that some features of Care Opinion won't work, We recommend you enable JavaScript in your browser and then. The environment was clean and people we spoke to confirmed that this was what they had experienced when they used the services available. On the first floor is a 30-bed short stay ward. Staff understood their roles and responsibilities under the Mental Capacity Act 2005. I have a very long way to go but they made me feel that I'm worthy to be better, so thank you. We provide healthcare in hospital and the community. Out NHS is amazing all staff were professional and amazing. There were no clear criteria for patients that could be put into the fit to sit areas of the department. Inspection Report published 4 July 2012 for Russells Hall Hospital - PDF - (opens in new window), Published In AMU, you will also be reviewed by therapy services if necessary. Patients presenting to the emergency department did not always receive a robust assessment of their clinical presentation and condition during the triage process. Rowley Regis, Creating a new NHS England: NHS Digital and NHS England have now merged. The Russell Legacy Project will be located on the hospital campus in Alexander City. Your information helps us decide when, where and what to inspect. All the best and take care. WebRussells Hall Hospital Ground floor, west wing, Russells Hall Hospital (01384) 456111 (ext. WebFind a Physician or Specialty. People told us that they were happy with the care that they had received at the hospital. Staff were still not always using clinical judgement alongside NEWS scoring criteria. All the best with your pregnancy and take care. A contravention notice was issued by the Health and Safety Executive (HSE), calling on Mitie to make improvements at Russells Hall Hospital in Dudley. As a long-standing member of our hospital board, Mr. Russell has been instrumental in our strategic plan and steadfastly supports our vision to become a 5 years ago, My nan was brought up to A&E on the 30th November 2017 she came by ambulance and was treated with such care and consideration, we were very impressed by the speed of the service. By choosing well, you will help to reduce the burden on essential emergency services. Since the last review, we have continued to monitor the trust and progress against their action plan. Our inspection of the trust covered only this hospital and community services. [Very happy with 'Staff attitude'] Pensnett Road, Dudley, West Midlands, DY1 2HQ. Patient Experience Team. The electronic tracking system did not allow for patients to be easily located within the department. Outpatient services are also provided at the Corbett and Guest hospitals. A company working in a hospital has been found to have broken Covid safety laws after a significant number of staff caught the virus. I told the receptionist who then asked if I had taken a LF test and I said I had and it was negative. They said the symptoms indicated COVID. Some patients with suspected sepsis were still not being identified or managed appropriately. As a not-for-profit foundation, we rely on the generosity of our donors to help further our mission to enhance the quality of life for those served by Russell Medical. One person said 'If I wanted to complain I would go to the chief executive, but I have no complaints here'. The kindness and support of the people working in the maternity ward were so appreciated at such a scary time. The medical and nursing cover across all areas was not sufficient to meet the needs of the patients. This caused me to get upset and concerned and seeing this a nurse came over to me,calmed me down and reassured that I was going to be fine and it could be fixed.All staff were friendly and helpful and honestly couldn't fault any of them We were brought in by ambulance and seen by a doctor within around 10 minutes. All the best and take care. We further focussed on the areas of assessing and responding to patient risk, nurse staffing, medical staffing, leadership, governance and risk management. The trust has responded well to the Keogh review in 2013. We saw two patients whose clinical deterioration had gone unnoticed by staff, this had to be alerted to staff by the inspection team who then acted on this immediately. WebResponse from Russells Hall Hospital 3 years ago Thank you for taking the time to post feedback about your recent experience with the Ambulatory Emergency Care (AEC) Unit Some improvement in patient flow through the ambulance triage assessment area were seen. Russell Medical serves patients in a seven-county service area, including Tallapoosa, Coosa, Elmore, Talladega, Clay, Lee and Chambers counties. We saw that new mattresses had been purchased in the emergency assessment areas and one person told us 'It is really comfortable'. visibility, This means that some features of Care Opinion won't work, We recommend you enable JavaScript in your browser and then. 2023 BBC. The Acute Medical Unit at Russells Hall Hospital, in Dudley, will treat seriously unwell patients and help to reduce winter pressures on health services. B65 8DA, In 6 December 2011, 'I've not been told what is happening but it's really busy', 'I've been in and out a lot recently, can't fault them', 'My care was discussed and information was clear', 'The most positive thing is that I know that when there are hiccups they will be sorted out and I will be listened to'. Staff on the emergency department demonstrated a good understanding of the triage system and felt they had enough support and information on the triage process and system through-out our inspection. Patient Experience Team. Dudley There was a lack of accountability for the safety of patients pre and post triage who were located within the waiting room. It is great to hear that you received excellent care and treatment in Maternity Department. The BBC is not responsible for the content of external sites. Acute Medicine Department - The Dudley Group NHS Foundation We carried out an out of hours, unannounced, focussed inspection on the morning of 28 June 2018 starting before 6am. This meant that shortfalls were identified so that improvements could be made. Some people told us they would like more variety. We are dedicated to foster the fullest sense of what it means to be a [], Alexander City The Gateway to Lake Martin Tucked into the southernmost foothills of the Appalachians and surrounded by lakes, parklands and a National Forest, Alexander City is the kind of town that fills residents [], Who We Are: Established in 1988, Russell Medical Foundation is the philanthropic resource for Russell Medical. Patient Experience Team. nhs.uk Copyright 2021 WSFA 12 News. No rating/under appeal/rating suspended If you need admission to AMU or RAB for ongoing treatment from ED or AEC, the consultant-led AMU team will initiate a further management plan for you. We always aim to offer the highest standards of patient experience and care, so it is great to hear that your daughters experience reflects this. review titled Amazing staff can't thank them all enough! We are overwhelmed and thrilled to make this momentous announcement, Russell Medical President and CEO Jim Peace said in a news release. Visit https://www.careopinion.org.uk As a long-standing member of our hospital board, Mr. Russell has been instrumental in our strategic plan and steadfastly supports our vision to become a regional hub for geriatric medicine. All rights reserved. To call the information desk from within the hospital, dial extension 7081. "This is one of the worst workplaces I have attended as a union officer since the beginning of the pandemic," Ms Lowe said. VideoRussian minister laughed at for Ukraine war claims, The children left behind in Cuba's mass exodus, Xi Jinping's power grab - and why it matters, Snow, Fire and Lights: Photos of the Week. We imposed a number of urgent conditions to safeguard patients safety immediately following the inspection. The diagnostics service was not up to date with the most recent ionising radiation regulations. The Foundation operates exclusively for charitable, religious, educational and scientific purposes to enhance the quality of life for those [], DUE TO COVID-19, WE ARE NOT OPEN TO THE PUBLIC! Pensnett Road, Dudley, West Midlands, DY1 2HQ The senior led team will review you on a daily basis, including weekends and bank holidays. Not all managers had the right skills and abilities to run services providing high-quality sustainable care. Russell Medical has been accredited by The Joint Commission since 1959. Core services provided at Russells Hall include urgent care, medical care, surgery, children and young people, maternity, outpatients, diagnostics, end of life and critical care. I was looked after from the time I arrived until the time I left by very compassionate members of the team. We are thrilled to hear that staff were able to put you at ease during what must have been a difficult time for you. We saw that a number of improvements had been made to the diet and fluids that people received. Family donates $25M for senior facility expansion at Russell Medical, (Kenneth S. Boone | Source: Russell Medical), Investigation underway after body found in Montgomery, Juvienile shot Saturday afternoon in Montgomery, Montgomery Motor Speedway to hold 59th annual Alabama 200, Pedestrian struck in fatal Covington County crash, Three shot, another injured in Dothan bar fight. We spoke with staff on A2 ward and the IMAA who described the teams as stressed and not coping as a result of the high number of agency staff. Thank you so much to everyone that day. WebRussell Medical serves patients in a seven-county service area, including Tallapoosa, Coosa, Elmore, Talladega, Clay, Lee and Chambers counties. Inside our doors you will find cutting edge technology, professionals of the highest caliber, and leadership committed to utilizing all of our resources to improve the quality of every life we touch. 6 September 2018. The concerns are believed to relate to outsourcing firm Mitie's offices at Russells Hall Hospital, Mitie is one of the UK's biggest government outsourcers and provides pest control, cleaning, healthcare and security among other services. You may be admitted to AMU if your expected length of stay is 48-72 hours. WebThe Thrombectomy-Capable Stroke Center at Holy Cross is known as one of the best centers in South Florida for stroke care. For services we haven't rated we use ticks and crosses to show whether we've asked them to take further action or taken enforcement action against them. At least one standard in this area was not being met when we inspected the service and During 19/20 there were three CQUINs for SDEC. Caring for your child and their burn injury, Shoulder injury soft tissue and fracture, 98% of patients to be seen, treated and discharged within four hours, Ambulance turnaround times have been improved dramatically, Ground floor, west wing, Russells Hall Hospital. After completing the form and handing it in, the receptionist seemed alarmed and asked about my symptoms. We attended the emergency department (ED), the Immediate Medical Assessment Area (IMAA) and the A2 ward (a short stay ward). Mill House Coffee is []. [Very happy with 'Waiting time'], Report review titled My visit to A & E after an accident as unsuitable, Thank you for taking the time to tell us about your experience at our hospital and rate our services as 5 star. Your kind comments have been shared with the team and senior management who will be pleased to hear of them. The announced inspection took place between 26 and 27 March 2014, and unannounced inspection visits took place in the two weeks following this visit. WebWe offer a 24 hour stroke service at Russells Hall Hospital. Thank you again you are true angels, Report review titled Reassured and put at ease as unsuitable, Thank you for taking the time to tell us about your experience at our hospital and rating our services as 5 star. We are thrilled to hear that staff were able to put you at ease during what must have been a difficult time for you. Every member of staff I encountered was friendly professional and put me at ease. Staff were still unable to describe what fit to sit meant or any criteria for this assessment and patients were left unattended in this area. The BBC is not responsible for the content of external sites. I started this pregnancy feeling forgotten and ignored and left yesterday feeling supported and cared for. Each report covers findings for one service across multiple locations, an inspection looking at part of the service. Record all patient activity in EDs, urgent treatment centres and SDECs using same day emergency care data sets. The nurse was very friendly and instantly put her at ease whilst performing an ECG, she then went straight to X-ray and was called through within moments, again, kind, caring and thoroughly dignified experience. People could not always access services when they needed. Russian minister laughed at for Ukraine war claims. Who has Care Opinion told about this story? NX West Midlands. I recently came into hospital on the day surgery unit for a SLNB and biopsy. Care records were still not always written and managed in a way that kept patients safe. Your kind comments have been shared with the team and senior management who will be pleased to hear of them. Address We are centrally located at 3316 Highway 280 West in Alexander City, Alabama. Patient Experience Team. We found that staff were unclear on what the triage categories meant for patients who were in the ambulance assessment areas. 17 October 2018. The trust MUST ensure there is sufficient numbers of staff, who are suitably trained and competent, to care for the number and acuity of patients. Almost 12% of people coming to A&E received no treatment, just advice. That review identified concerns regarding: Before the inspection conducted in March 2014, the Trust was identified in CQCs intelligent monitoring system as a priority band 4 Trust. I would recommend you, thankyou again. Some staff raised concerns regarding incidences of poor leadership style from some of the executive team. 2023 Russell Medical. Russells Hall Hospital "Keeping our NHS staff and patients safe should be the first thought of every company working for the NHS.". We were not assured that all patients allocated to wait on the corridor were safe. 18 April 2018. Doctors appeared frustrated at the focus on sepsis and did not fully engage with the need to assess for sepsis. Report review titled Genuinely kind and helpful staff as unsuitable, Thank you for taking the time to tell us about your experience at our hospital and rate our services as 5 star. Staff provided emotional support to patients to minimise their distress. 28 March 2013. I visited this hospital for my mental health which I naturally was very fearful of, but I really shouldn't have been. DY8 4HZ, In Staff also told us that the environment was unsafe and that they were concerned about the safety of patients. You can search by name or top speciality. There has been a delay in producing this report as we were waiting for additional information from the trust on infection control. Staff feel able to develop their own ideas and have confidence that the trust will support them. Requires improvement It is great to hear that your son received excellent care and treatment in the Childrens Emergency Department, Resus and Ward C2. We are continuing to monitor progress against these. Read about our approach to external linking. the service is performing well and meeting our expectations. Russells Hall Hospital 3 years ago. Share your experiences of UK health and care services, Russells Hall Hospital Accident and emergency, Default You can search by name or top speciality. We are thrilled to hear that staff were able to put you at ease during what must have been a difficult time for you. We further focussed on the areas of assessing and responding to patient risk, nurse staffing, medical staffing, leadership, governance and risk management. With his familys legacy gift, this vision will become a reality, said Peace. At least one standard in this area was not being met when we inspected the service and, Find out more about our inspection reports. So many thanks to All the staff on A2, best wishes take care and stay safe. I then come down with a pneumonia on my chest. Visited Children's & Adolescent Services on May 2022, Report review titled Amazing staff can't thank them all enough! I visited out of hours yesterday after phoning 111 and being advised to. We found that arrangements were in place to ensure that medicines were managed safely. the need to embed a culture of learning from incidents, how the trust uses and reviews mortality data, the system for bed management and patient flows, embedding patient experience in the organisations learning and strategy. Can Nigeria's election result be overturned? I felt really listened too when I was at my worst and feeling hopeless. WebWhat companies run services between Dudley, England and Russells Hall Hospital, England? The trust runs services at Russells Hall Hospital, Corbett Hospital and the Guest Hospital.

Does Franklin Graham Pay Taxes, Nreca Pension Plan Calculator, Articles A