croydon council complaints about neighbours

The council respond directly to you with further enquiries or to update you as the rubbish is cleaned up. They made the council aware of the dispute over land ownership and the 2018 court judgement. But this latest ruling from the Local Government Ombudsman effectively declares the planners to be utter buffoons. The council generally adopts an escalating approach to noise enforcement and can deal with unreasonable . Akton Recruitment has an opening for a SHELTERED HOUSING MANAGER ROLES AND RESPONSIBILITIES OF THE SHELTERED HOUSING MANAGER _____ To promote, encourage and support the continued independence and well-being of the sheltered housing tenants by monitoring, enabling and meeting the necessary support needs To assess, review and respond to ongoing support and housing needs of sheltered housing . To contact us, please email inside.croydon@btinternet.com, Help to support our genuine local and independent journalism, Purley Way kitchen showroom has special offers this weekend, Planning department judged at fault over boundary dispute. If you live in an urban setting and communicate with your neighbours about your plans, are sensible about hygiene and vermin control, and where you locate your coop, there is . Venues for hire. If your neighbour is a tenant, you could contact their landlord. We certainly think so, and wonder how or why she was persuaded to make such a flagrant error of law in this case. Monument Beach Bourne, Ma, Class B means of access to a highway. According to the councils own complaints policy, we should have had a response to this complaint within 20 working days. There was not, and has been no sign of any action by the councils planning enforcement officials. Hence the importance of having boundary markers such as concrete posts or brick pillars at all corners of a property, and making sure that neighbours dont nibble away and steal a sliver of land by moving a fence line. I cannot see the council scrutinised Ms Zs service of Certificate A through any such process here. If you are a tenant or live in a strata scheme you may have other options for . The sight of a damaged or slowly rusting car can also be an . Unlawful: the destruction of the trees on the Hyde Road site broke the planning conditions. Complaints Management; Contact Us; Coronavirus (COVID-19) Corporate Plan; Croydon Shire Planning Scheme; . STREET parties over the Platinum Jubilee weekend could be shut down if organisers dont have the correct permission. doors being closed. This latest Ombudsmans decision against Cheesbroughs department would appear to contradict that contention. The councils Housing Revenue Account is a ring-fenced fund used to run the boroughs council homes. Removed all the trees they were not going to move !!! If you think your neighbour's making trouble because you're transgender or because of your disability, race, religion or sexuality, it could be a hate . I am so glad I dont work for Croydon Planning Department. If we receive a complaint from you about neighbours playing loud music, we will send a letter to the alleged offender (s) asking them to keep the volume down. By far Croydon Council is the worse Borough ever. Although, as this website appears to have put my actual name, rather than the alias as I thought it would, I should add that this is just informal advice and you may wish to get your own professional planning or legal advice. There's no charge for making a complaint or sending us feedback. Silverleaf Developments made a planning application that included my land. Three clicks and you're done. The council said the next phase of its Streetspace scheme will launch on 28 September and will use planters and signs to 'transform four more streets into places to walk, cycle and exercise while maintaining car access for their residents'. The council will expect you to discuss the issue and negotiate with your neighbour first. If you have a problem about noise you should start by trying to talk to your neighbour. In the 10 weeks that had gone by, there had been no mention of this requirement. As a result of this case, the council has been forced to pay out a modest amount of compensation to the two wronged neighbours, while giving an undertaking to change its official complaints procedures. Sign up today as a subscriber. Planning delivery has always been a weakness at Croydon Council and is the major factor in the recent referendum for a mayoral election. Dan Hewitts first report on the News At Ten was the start of an odyssey that would go on to highlight cases of poor social housing conditions across England. If you are an owner occupier, please seek independent legal advice, For the Guaranteed Rent Scheme please email. telephoning: 020 8545 3060 (weekdays 10am to 2pm). This time, through a relatively minor boundary dispute between neighbours, the Ombudsman If you could bottle the dignity and resilience of the people weve spoken to and sell it, youd make a lot of money, because they have to put up with so much more than most people, Hewitt told Inside Housing. By STEVEN DOWNES, The shame that wont go away: the latest edition of Inside Housing magazine, featuring Regina Road and ITV News reporter Dan Hewitt. If you have a story to share about housing conditions, email housingstories@itv.com. We risk assess reports of noise and prioritise complaints where more than one neighbouring address is affected. 1 Noise is one of the most common neighbour complaints Credit: Getty You can complain if you are unhappy about how a council service has been delivered or if the council have failed to deliver a service. Dont worry we wont send you spam or share your email address with anyone. Considering what was now occurring on the sites next door and opposite, disgust is probably too mild a word. A neighbour said the situation is "upsetting and frustrating" as so many people are in need of a home. There is room for learning and development and training that supports you to do your job. If your neighbour is a tenant, you could contact their landlord. The council warned the full impact won't be known until strike day but as of Monday, February 27, it has been told 11 of its 63 schools will be shut, 16 partially shut, 16 open, and the . Where to find Access Croydon. The aim of the charity is to support local residents who are concerned about crime such as burglary, scams and anti social behaviour. It confirmed it had written to the neighbour after the residents initial report of him urinating down the drain and the tenancy team would continue to monitor the area. But with this report, it is impossible not to imagine the impartial, objective observer drafting it raising their eyebrows while muttering aloud, They did what??!!. giving feedback Croydon man furious at neighbour having tree cutter over at 9am because it's 'ruined his lie in' Stop what you're doing and check out these cats that looks like vampires They say this is necessary as the existing court orders do not allow them to remove the further building work undertaken by Ms Z after she received planning permission.. Putting aside the likely unauthorised blocking of the highway, the demolition works were in direct breach of Condition 5 of the permission, which required the submission and approval of a "Construction Logistics Plan" before development commenced. Complaints and feedback. By November last year, Mr X made a formal complaint. Putting the boot in? However, I cannot see that a lot of what they are accused of here is entirely within their control, and they do not appear to be significantly worse than many other Planning Departments (although admittedly may be a bit too relaxed regarding over-development). But this was changed to general boundaries in 1875 which are only indicative and open to challenge. The hardest part of being at Croydon council is the uncertainty when there are cuts in budget or changes to services. The complaint was addressed to Townsends boss, Cheesbrough (who is still working at Croydon after her new job in Redbridge had somehow fallen through). The Council confirmed that the developer must have served notice before making the planning application. He has built out building in his back yard without lawfully planning. The complaints process - Stage 1 Once your complaint is received, the relevant department will aim to deal with it as quickly as possible. Unimpressed: Croydon Council planners handling of the neighbours boundary dispute saw the Ombudsman being sharply critical. It then adds, in what appears to be especially restrained understatement: One day after the court granted this order the council approved the planning application at the crux of this complaint.. 3 1 March 2021. made staffing cuts because of budgetary constraints. Croydon road traffic can be congested and parking is in short supply; but drivers dont have far to go to reach major roads such as the A23. Importantly, complaints help us to improve our services for all customers. The council (so-called) planners have utterly no regard for public opinion or, indeed, the law. They own land built on by Ms Z. You can report fly-tipping online or download our Don't Mess with Croydon app to send a photo and location of fly-tipping straight to the relevant team. Examples of nuisances may include noisy animals, loud air-conditioners and interference . You can complain to your council about a hedge over 2 metres high or a tree that could damage your property. With her application, Ms Z presented Certificate A saying she owned all the land covered by development, the Ombudsman writes. The fla Seller type Agency; Date available Date available: 17 Nov 2022; Property type Flat; Number of . But they will see the light of day and the ombudsman will direct responses. Heather Cheesbrough was in charge when Planning Policy SPD2 was written. The council found the size of the garage then under construction exceeded that allowed under permitted development rights, where a developer does not need any planning permission. Heather Cheesbroughs standard response is to convert residents letters, without their agreement, into formal complaints effectively kicking them 5 months down the line. Bonfires generate around 30,000 nuisance complaints to local authorities each year. Im afraid this is just the tip of the iceberg for the Croydon Planning department. Overall the workplace culture is one of progression and collaborative . Find a studio-flat in South East London, London on Gumtree, the #1 site for Residential Property To Rent classifieds ads in the UK. The agent replied saying Ms Z had completed the correct Certificate A and would not be building outside the boundary of her land., Unimpressed: Croydon Council planners handling of the neighbours boundary dispute saw the Ombudsman being sharply critical. Wireless exposes disconnect between Bromley and neighbours. It will come as no surprise to anyone who knows the road, to hear that those lorries have been blocking driveways and preventing local residents from going about their normal activities, some of which includes caring for elderly relatives. Find a propertis in Croydon, London on Gumtree, the #1 site for Residential Property To Rent classifieds ads in the UK. Another day, another ruling from the Local Government Ombudsman against Croydon Council. It seems like this website loves to stick the boot in on the Croydon Planning Department. News, views and analysis about the people of Croydon, their lives and political times in the diverse and most-populated borough in London. It goes on and on. Whether its unconsciously, there is potentially this culture thats seeped in of we dont need to rush this and thats a really dangerous conclusion to come to. . Follow these steps if you have a dispute with your neighbour. Emails from residents unanswered, six-month delays in dealing with a formal complaint, and a planning department that ignored a court order. We will normally only consider complaints about things which happened in the past 12 months. We have to build more homes and South of the Borough has to take its share but they should at least be of a high design standard and fit in with the surroundings. Complaints about one-off parties are unlikely to be dealt with under nuisance law as in the majority of parties are one off events. It failed to address the issues of the carers assessments, insurance and transition planning. It is established case law that local planning authorities cannot withdraw and re-issue decision notices to correct such errors. You could use a mediation service if raising the issue informally does not . Posted. But Hey, that sounds like hard work and it would expose to public scrutiny just how useless these two are. Consequently, Mr X returned to court seeking an order for their removal. Read more: Ali accused of cover-up over findings on council flats scandal Mr Patel might be best advised to contact a qualified property ( legal / building surveying) professional to check whether his neighbour has a legal right to build the wall on Mr Ps land. Croydon Council is pressing ahead with low traffic neighbourhoods (LTNs), undeterred by criticism from a neighbouring authority. No public servant has understood their responsibility or how to show contrition since. Given recent issues with flash flooding across London and the failures of the planning process to mitigate against the impact of heavier rainfall, one of Hales criticisms of the proposal is of particular relevance, There appears to have been no consultation with Thames Water by either the developer or the council to see if there is capacity in the sewer network to take the additional foul and possibly surface water discharge from the proposed development.

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