holland america onboard credit
Additional communication instructions can be found on board the ship in your stateroom information directory. And it cant be redeemed for cash. Additional coverage is available with the purchase of a Holland America Line Standard or Platinum Cancellation Protection Plan. Certain countries require that you obtain official authorization(called a visa) before entering the country, and some countries require that you obtain a visa regardless of whether you plan to go ashore in that particular port or not. Depending on the handset and the carrier the user may be required to select Roam on the handset. Important Customs information and shopping maps will be provided at the talk. From Canalettos authentic Italian cuisine to the Pinnacle Grills steak and seafood, youll experience an amazing culinary adventure. OBC is merely a reduction in the amount that you have spent during the cruise. You may also receive arrival documentation from Immigration when arriving at the airport. Choose from options for calling only, calling and messaging or calling, messaging and data. It is the travelers responsibility to be familiar with and comply with the regulations of the airline on which he/she is traveling. This will help prevent delays in obtaining pre-authorization on board. For the safety of all concerned, the Captain shall make the final determination regarding whether or not it is advisable to provide assistance to guests with mobility limitations or to carry their mobility assistance device (e.g., wheelchair, scooter, walker, etc. We regret any inconvenience this may cause. In our case, we always take the refund in cash to avoid losses due to currency conversion. Registration is free and there is no obligation to bid. The Hotel Service Charge is either $13.50 or $15.00 (for a suite) per person, per day. One poster's comment about American Express made me think of this: My mother-in-law booked our cruise through Expedia.com and they did not even tell her about this deposit! Heres how you can put Onboard Credit to good use: From fishing and wildlife encounters in Alaska to hot springs in Iceland and horseback riding in Half Moon Cay, youre sure to find the perfect excursion as you explore destinations and ports of call. the vessel leaves. Correct -- no savings. For this reason, you should contact your local physician, Health Department and/or travel medicine clinic to discuss vaccination requirements for all countries on your itinerary. Important: Do not pack your passport, medications, Express Docs or electronic airline tickets in your checked baggage. In Australia, call us toll free at 1-800-260-639. Taxes, Fees & Port Expenses are additional amounts to fares listed. I dont think weve paid attention before (obviously not!) Bear in mind that the screening process for any point of embarkation is similar to that at an airport. PASSPORT REQUIREMENT WHEN MINORS TRAVEL WITH ONE ADULT ON VOYAGES GOVERNED BY U.S. WESTERNHEMISPHERE TRAVEL INITIATIVE (WHTI) (includes travel within BERMUDA, CANADA, CARIBBEAN, MEXICO, UNITED STATES). We believe that safeguarding our guests, crew, ships, and theenvironment is the right thing to do and essential to the success of our business. The Holland America Line Navigator App is your indispensable tool for cruise planning, embarkation, managing your onboard experience and booking shore excursions. We have a great responsibility to safeguard the well-beingof people and the oceans we sail upon. Porthole Cruise Magazines annual Readers Choice Awards: Guest Invitation to Environmental Excellence. For additional information regarding prohibited items please visit the Frequently Asked Questions section of hollandamerica.com. Note: If you have purchased air transportation independently from Holland America Line, you will be responsible for any and all expenses incurred when joining the ship in progress. Hours are from 6:00am until 9:00pm. Check your daily When & Where program or the Navigator app for location and times of the Port Shopping Ambassadors Talk. This is exactly what I was told when I called HAL last week to clarify what the OBC could be used for. We have an OBC from Costco Travel Canada and In most ports of call, you may easily exchange U.S. dollars into the local currency. Swimming: Swimming pools are available on board all of our ships, and there are plenty of deck chairs and beach towels available for your use on deck. In order to make returning home as smooth and easy as possible, please take note of the following tips. I don't have to hope that they credit it to the right place. Onboard credit amount is based on length of cruise and stateroom category booked. Sharing of any beverage or the package is not permitted. Reducing waste:Our waste management approach focuses on reducing the volume and toxicity of waste we generate. Please note: This service is available only on days of sailing. So forthis 7 day cruise I booked 2 excursions so far and still have OBC leftover to decide on board. Onboard Credit can be applied to Shore Excursions, Beverages, Items from The PERSONAL TRAVEL IDENTIFICATION REQUIREMENTS. Thus you have fewer receipts to check at the end of the cruise -- this is great for longer cruises. This is exactly what I was told when I called HAL last week to clarify what the OBC could be used for. For 10- to 20-day voyages, eligible guests will receive US$200 credit per person to apply toward their shore excursion purchase(s). To meet this requirement, we must have the necessary information in our records at least 90 minutes before departure. What have people been experiencing lately using OBC towards gratuities? She did not know until I - the worry wort of the family - spent countless hours up late at night researching (much like tonight ;) ) and reading the HAL website. (Required for kids and tweens ages 3 12). You may bring a pre-paid Gift/Rewards Card to pay for your onboard charges. Other approved proof of citizenship documents such as a passport card, an enhanced drivers license (EDL) or certificate of naturalization along with a government-issued photo ID are also acceptable. CC Help Jenn both aerobic and strength-training equipment. Your travel advisor can provide you with additional information if you are interested in this option. Allsuch requests should be made before sailing through your travel advisor. This includes your boarding pass, itinerary, any applicable vouchers, and if you booked air with Holland America Line, air travel information. If you purchase a post-cruise transfer from the Shore Excursions Office while you are on the cruise, that will count as an on-board expense. All guests are required to disembark the ship at this time. For specific arrival instructions applicable to your itinerary, please consult your Travel Documents. Any additional information concerning currency restrictions, please contact the customs agency in their country. Assistance is only available once embarkation has begun, typically not before 11:30 a.m. For disembarkation procedures, please contact Guest Services once on board to advise them of your need for assistance. Any wine or champagne supplied by the Holland America Line to you is not subject to a corkage fee. The choices are endless. ), taking into account all appropriate matters including, but not limited to, weather conditions, ships location, weight of the guest or his or her mobility device, etc. In my experience, on numerous HAL ships, the information as to where any OBC originated, is not commonly available on the ship. It is obviously ava In fact I had like a $3.00 credit still on card from casino last evening of one cruise and they called me twice to come cash it out! Cigarettes may also be subject to a tax imposed by state and local authorities. Ships Registry: The Netherlands. For the safety of all guests and crew, scooters and other mobility equipment need to be securely stored and charged in the guests stateroom and not in hallways or elevator lobbies. If you choose the flexible, open-seating program in the Dining Room, you may make reservations by calling the dining reservation number on board or simply come to the Dining Room during dining hours. To purchase a gift for a guest, please visit ourBuy a Gift for a Guest pageor contact our Ship Services Department at: Holland America Line Ship Services Department, 450 Third Avenue West Seattle, WA 98119 Phone: 1-800-541-1576, Email: hal_ship_services@hollandamerica.com. The only exception is cash for gambling. When I got to the page where you paid, I was asked if I wanted to use OBC or a Charge Card. The provider simply wants to make sure you have enough available credit to cover your reserved charges, which, in this case, would be the 'average' daily on board charge per person. Guess we're just lucky. Reconfirm any special requests with the Maitre d after you board. :-) The HAL customer service rep went over the rules, she said that we would not be able to apply the OBC towards the gratuitiesbut confided that she knew some were able to but on others that usage was denied. How about a wine package or two? Guests with independent flight plans, who have purchased transfers on the day of embarkation through Holland America Line, must advise us of your air schedule at least 14 days prior to arrival to receive the transfer service. For more information about our safety and security procedures when you board the ship, see the From the Captain booklet in your stateroom. This is NOT unique to HAL, is extremely common practice in the cruise industry, and it is really nothing to get excited about. There are so many choices on your Holland America Line cruise. Thefollowing companies have been approved for all oxygen and/or oxygen equipment being delivered to a Holland America Line ship: Department. on board, nor do we have kosher dishes, utensils, pots or pans on the ship. Dining venues vary by ship. Embarkation/Disembarkation Wheelchair Assistance: Guests requiring assistance with embarkation and disembarkation procedures on board do not need to request this assistance in advance; however, due to high demand in some ports, there can be a wait for assistance. I've had rental car companies put holds of $300-$500 on my credit card. I can see this is one cruise where we wont be splurging on extras. Some banks may keep the pre-authorization in place for up to 30 days. So far we have never seen any missing OBCs. Started June 21, 2021, By For this reason,guests are encouraged to obtain travel medical insurance prior to travel. There is no charge to your credit card. Soon as we could on board we had our list of excursions we wanted to do (with a 2nd choice) and all were available.